Communication Associate/ Assistant to the communications manager in Team4ua

1.Background

During 2024, Ukraine has faced increased mandatory evacuations due to intensified hostilities and attacks in frontline areas, putting civilians at immediate risk. According to UN OCHA Protection Cluster partners, over 500,000 people still require transportation and access to essential services, while funding for local organizations supporting evacuations continues to decrease. 

Team4UA addresses these gaps through a holistic response under the EASE and ACCESS projects, ensuring safe evacuation of civilians from high-risk areas and providing essential support services and inclusive temporary accommodation in safer regions. Team4UA is a Ukrainian charitable organization established in March 2022, working with UN agencies, international partners, and local actors to deliver high-impact humanitarian assistance across Ukraine.

2.Position Overview

The Communication Associate will support the communications function across ongoing projects, campaigns, and partnerships. This role focuses on implementation, coordination, and day-to-day execution of communication tasks, working closely with the Communications Manager and other teams. The Communication Associate will contribute to external visibility and outreach activities, ensuring quality, clarity, and consistency of communication materials and messaging across platforms.

3.Key Responsibilities

A. Design & Visual Communication

• Create visual materials in Figma or Adobe Illustrator following brand guidelines.
• Design layouts for social media, events, and visibility materials (posters, leaflets, brochures, infographics, banners, merch, etc.).

B. Social Media & Content

• Draft and schedule posts and stories for social media channels.
• Assist in preparing materials for events and campaigns (presentations, visuals, photo selections).

C. Communications & External Outreach

• Produce and compile materials for external communications.
• Edit and abstract project documents into articles for newsletters and the website.
• Maintain and expand media contact lists; support outreach to journalists and media outlets when needed.
• Support development of communication outputs: newsletters, articles, website content, flyers, briefing notes, short video films, etc.

D. Internal Communications & Coordination

• Organize and support internal communication workflows (content collection, approvals, archiving).
• Improve internal and external communication processes and ensure quality of communication materials.

4. Deliverables

• Visual communication materials designed and delivered according to organizational brand guidelines.
• Social media content (drafts and scheduled posts) prepared for campaigns and ongoing project activities.
• External communication products prepared (newsletter inputs, website articles, communication packages).
• Updated media contact lists and outreach support documentation (when required).
• Organized archives of approved communication products and related internal files.

5. Qualifications and Experience

Edication

• Bachelor’s degree (completed or final year) in Journalism, Political Science, International Relations, or related fields.

Experience

• Previous experience in a similar role, including managing digital communication and digital marketing channels in mission-driven or social impact projects.
• Strong awareness of current trends and developments in communications, with the ability to apply them to support outreach, engagement, and project growth.

Technical Skills

• Proficiency in design tools used for creating communication materials (Figma or Adobe).
• Familiarity with content management systems (CMS) like WordPress or similar.
• Strong writing and editing skills.

Languages

• Fluency in Ukrainian and English is required.

Competencies

• Strong communication skills and ability to collaborate effectively with team members.
• Detail-oriented, able to follow procedures and meet deadlines.
• Proactive, flexible, and creative in problem-solving.

6. Supervision and Reporting

The Communication Associate will report to the Communications Manager and will coordinate closely with project teams and relevant internal staff to ensure timely delivery of communication and visibility outputs.

7. Duration and Duty Station

• Duration: 6 months (with possibility of extension)
• Duty Station: Kyiv/Lviv (optional remote work).

1. Background

During 2024, the number of cases of mandatory evacuation increased in Ukraine due to increased hostilities and attacks in the frontline areas, which poses a direct threat to the civilian population. According to UN OCHA Protection Cluster partners, more than 500,000 people continue to need transportation and access to basic services, while funding for local organizations that support evacuation processes continues to decrease.

Team4UA responds to these needs comprehensively within the framework of the EASE and ACCESS projects, ensuring the safe evacuation of civilians from high-risk areas and the provision of necessary services and inclusive temporary accommodation in safer regions. Team4UA is a Ukrainian charitable organization founded in March 2022 that cooperates with UN agencies, international partners and local organizations to provide high-impact humanitarian aid throughout Ukraine.

2. Job Description

Assistant Communications Manager will provide support to the organization's communications function within ongoing projects, campaigns and partnership initiatives. The position involves performing daily communication tasks, coordinating materials and preparing content in close collaboration with the Communications Manager and other teams. The role is important for ensuring external visibility of Team4UA activities, high-quality donor coverage, brand recognition and effective communication with various audiences.

3. Main duties

A. Visuals and Design

• Create visuals in Figma or Adobe Illustrator according to the brand standards of the organization.
• Develop designs for social media, events and visibility materials (posters, flyers, brochures, infographics, banners, merch, etc.).

B. Social networks and content

• Prepare texts and plan publications/stories in social networks.
• Help in the preparation of materials for events and campaigns (presentations, visuals, selection of photos).

C. External communications and public visibility

• Prepare and compile materials for external communications.
• Edit and adapt project documents into the format of materials for newsletters and the organization's website.
• Maintain and update the database of media contacts; facilitate interaction with journalists and the media as needed.
• Assist in the preparation of communication products, including news materials, articles, website content, flyers, briefs, short videos, etc.

D. Internal communications and coordination

• Organize tand support internal communication processes (content collection, approval, archiving).
• Contribute to the improvement of internal and external communication processes, ensuring the quality and consistency of materials.

4. Expected Results

• Prepared and delivered visual materials according to the brand standards of the organization.
• Prepared texts and scheduled social media posts.
• Communication products for external use (mailing materials, website articles, visibility packages, etc.).
• Updated database of media contacts and accompanying materials for interaction (if necessary).
• Organized archive of approved materials and communication documentation.

5. Qualifications and experience

Education

• Higher education (or post-graduate studies) in journalism, political science, international relations or related fields.

Experience

• Experience in a similar position, in particular in the field of digital communications (preferably in social / humanitarian projects).

• Understanding current trends in the field of communications and the ability to apply them to support of outreach, audience engagement and development of information campaigns.

Technical skills

• Confident command of graphic tools (Figma or Adobe).

• Basic understanding of working with systems content management (for example, WordPress or similar).

• Good skills in writing, editing and adapting texts.

Languages

• Fluency in Ukrainian and English required.

Competencies

• Analytical, communication and problem-solving skills.

• Strong communication skills and ability to work in team.
• Attention to details, ability to follow procedures and deadlines.
• Proactivity, organization, flexibility, creative approach to problem solving.

6. Reporting and reporting

The Assistant Communications Manager reports to the Communications Manager and works in coordination with project teams and relevant departments to ensure timelypreparation of communication and information materials.

7. Duration and place of work

• Duration: 6 months (with the possibility of extension)

• Place of work: Kyiv/ Lviv (possible remote work format)