Chief specialist in the management of customer service methodology in Bank Pivdenniy

Southern Bank is one of the leaders of the financial market of Ukraine, which ranks third in the group of Ukrainian banks with private capital in terms of assets. "Pivdenny" has been a reliable financial partner for private clients, small, medium and corporate businesses for 30 years. The "Pivdenny" team consists of more than 1,700 active and purposeful employees throughout Ukraine.

Three years in a row, the bank has been included in the rating of "50 best employers" according to Forbes magazine. We became one of the five banks in the ranking of the top employers in wartime, receiving the highest marks for the criterion "Feeling of protection".

< strong style="font-weight: 700">The main tasks of the position:

• development and updating of internal bank regulations related to processes related to customer service;
• participation in the development and implementation of new products and services for bank clients;
• monitoring of changes in legislation and regulatory acts that affect products and processes, participation in the implementation of changes and adaptation of regulatory documents;
• creatingpresentational and educational materials span> of a methodological nature. 
, related to the Bank's customer service.

Requirements:

• higher economic/legal education;
• working experience in the banking sector from 1 year;
• ability to structure information and present it in text, text-graphic, graphic forms;
• n able to clearly, structured and concisely form own thoughts in oral and written form;
• activity, sociability and responsibility;
• adaptability, openness to new things, analytical mindset, result-oriented, attention to detail, responsibility and independence.

What we offer:

• Competitive level of remuneration;
• participation in health insurance programs;
• opportunity to develop and increase the level of expertise;
• support friendly, professional team.