Evoplay is a Ukrainian IT product company operating in international markets. We are rapidly developing, aimed at creating high-quality products, solutions and services in the field of information technology. style="font-style: normal; font-weight: 400">advanced German/Polish/Spanish/Italian/Portuguese (B2), spoken and written;high level of communication and writing skills: the ability to effectively communicate with customers on the phone, work with calls and solve issues through electronic cor
Evoplay is a Ukrainian IT product company operating in international markets. We are rapidly developing, aimed at creating high-quality products, solutions and services in the field of information technology. style="font-style: normal; font-weight: 400">
advanced German/Polish/Spanish/Italian/Portuguese (B2), spoken and written;high level of communication and writing skills: the ability to effectively communicate with customers on the phone, work with calls and solve issues through electronic correspondence;high level of stress resistance;Will be a plus:
- work experience in a similar position;
- competent and fast construction of sentences without loss of correspondence quality;
What do we offer?
- flexible schedule 2/2: 2 days 8:00am to 8:00pm, 2 days off, then 2 days 8:00pm to 8:00am, 2 days off;
- income above market, with opportunity to grow accordingly to the professional level;
- constant practice and language improvement (you communicate with natives);
- 16 paid vacation days + an additional day off for your birthday;
- 22 paid days off;
- medical insurance (after 6 months of work);
- learning and development (lectures, trainings, courses, guest speakers and electronic library);
- volunteer activities (donation, helping animals, charity auctions and much more);
- work in a strong team, thanks to which you will definitely gain new knowledge and skills;
- constant support of your supervisor, team leader and echar;
- referral program
Do you want to by us? Then get to know our values and tasks better:
We have values that permeate our processes and work:
- The client is our main value! We are Customer Care, not just Support, we constantly strive not only to fulfill the user's request, but also to make him happy
- Development helps us and our users. We develop our personal qualities, improve our skills, appreciate new experiences
- Team - what can improve the mood in the morning like a good joke from a colleague? The team is people from whom you will always receive support
- Nothing speaks of our Reputation better than a positivepositive feedback. We gladly collect them and brag to our competitors) Join!
Your daily tasks will be:
- communication with customers via chats, emails and less often calls;
- resolving simple technical issues, for example, restoring access to the account in case the customer has forgotten the password;
- assistance with verification or registration;
- resolving payment issues and other similar requests.
- redirecting requests for solving technical and financial difficulties of customers to other departments of the company, receiving feedback for further information client.
We are waiting for your resume! See you soon!