Case worker (K) to conduct cases of people who have survived gender-conditioned violence (mobile brigade) / GBV Case Worker (Mobile Unit) in HEKS / EPER Ukraine

Support in organizing work with people who have experienced GZN:

Data Management and Reporting

• Regularly conducting beneficiary surveys about their wishes/feedback. Information for the protection of privacy, privacy and safety people who survived violence. Higher education in the field of psychology, social work or related specialty.
• b. At least one year of previous experience in assisting people who have survived GZN and women and girls in the vulnerable category of population; social protection and public involvement.
• c. Knowledge and understanding of the health and social protection system in Ukraine.
• D. Experience of practical implementation of the principles of counteraction to GZN, knowledge of international humanitarian standards for prevention and response to GZN
• g. Fluent in Ukrainian and basic knowledge of English.
• h. Perfect ownership of IT and Microsof (Word, Excel, Google Form, PowerPoint, etc.)

behavioral competencies:

a.          Empathy, communication skills and active listening.

b.         Time management, conflict resolution and emotional stability.

c.         Adaptability and stress resistance.

d.         Ability to study. Contribution to the development of humanitarian programs, leave your response with the resume to the position. We will be glad to see you among us!

Heks/Eper Is Actielye English in Addressing the Humanitarian Crisis in Ukraine, Responing to the Far-Reaching Consquens of the Ongoing Conflict. The Organization Provides Emergency Assistance, Focusing on Those Most Affected By War, Including Displaced Individuals and Vulnerable Communities. ITS Efforts Emphasize the Provision of Essential Services Suches Such as Shelter, Food Security, and Psychosocial Support, Alongside Facilitating Integration and Resilience Measures.

Roles and Responsibilites:

The Gbv Case Worker Vulnerable Conflict-Affected People in Ukraine. Responsibilites Include, But Are Not Limited to:

GBV Case Management Support

• Provide Professional and CONFIDENTENTIALALIAliAli Ground in the Heks-Eper's Holistic, Survivor-Centered Case Management Approach, Following The Protocols Including Performing All Steps of Case Management for Gbv Survivors. of CAse management process, referrals, follow-up, and case closures (if and when appropriate) in a timely manner. 
• Fill in the case documents in a timely manner.
• Regular monitoring with follow-up and progress reviews of GBV cases.
• Perform client-feedback survey with all GBV cases, at least twice per case (according to the procedures).
• Ensuring a timely refer GBV survivors to the most appropriate services available (medical care, mental health and psychosocial support, legal counselling and assistance, safe shelter and livelihood opportunities, etc.) according to survivors’ needs.
• Support in the identification, assessment, and implementation of cash-based interventions as complementary services to Case Management.
• Conduct educational and awareness-raising group sessions on gender-based violence.
• Ethically and confidentially collect and store GBV data. 
• Support the coordination of provision of services by other specialized service providers in accordance with the needs of individuals.
• Ensure appropriate monitoring, review, and follow up of the services provided to cases. 
• Facilitate, collect and report information regarding the overall situation of vulnerable population and women and girls at risk. 
• Support in identifying and selecting beneficiaries for dignity kits distribution, also support in distribution.

Psychosocial Support

• Provide individual and group psychosocial support in remote, rural, or hard-to-reach in Odesa region.
• Schedule activities on weekly basis and sharing it with Team Leader and MHPSS Advisor for review, support, and verification.
• Provide first psychological support to survivors and other vulnerable population, if necessary.
• Participate in trainings to improve knowledge of MHPSS tools.

Coordination

• Strengthen and maintain networks through other service providers to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors).
• Strengthen and maintain networks with community leaders, women leaders, service providers and camp management to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors)
• Conduct frequent field visits for the purpose of outreach, coordination and networking. 
• Work in collaboration with Psychologist to ensure ongoing needs of women and girls are being met through prevention-related activities.

Data management and reporting

• Record and maintain updated and accurate database of beneficiaries and delivered activities or services, either on the online database excel sheet or by using digital data software (CommCare). 
• Perform satisfaction/feedback survey with beneficiaries on a frequent basis.
• Ensure to always disseminate information with beneficiaries on the different feedback and complaints channels.
• Ensure to take adequate, consented and appropriate photographs of beneficiaries during activities.
• Manage, file and store data, ensuring the confidentiality of the information collected and the services provided. 
• Prepare and submit weekly and monthly work plans in a timely manner.
• Support with GBV needs and gaps assessment, safety audit, post-distribution monitoring and satisfaction survey.
• Case worker will report directly to Protection Officer (GBV Focal Point).
• Adhere to strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors.

Role Competencies:

Professional Competencies:

1. University degree in psychology, social work or a related degree.
2. At least one year of previous experience in assisting GBV survivors and vulnerable women/girls, social protection and community engagement.
3. Knowledge and understanding of health and social protection system of Ukraine.
4. Experience with operationalizing GBV principles, knowledge of international humanitarian standards for GBV prevention and response. 
5. Fluency in Ukrainian and basic knowledge of English is desirable.
6. Proficiency in IT skills, including Google and Microsoft office applications (Word, Excel, Google Form, PowerPoint, etc.).

Behavioural Competencies: 

1. Empathy, communication skills, and active listening.
2. Time Management, conflict resolution, and emotional resilience.
3. Adaptability and stress tolerance.
4. Learnability.

HEKS/EPER offer:

• Official employment
• Competitive and decent salary
• Social package in accordance with the Labor Code.
• Equipped workplace.
• Medical insurance etc.

Qualified candidates should send their CV 

Only short-listed candidates will receive notice requesting additional information through e-mail, please check it.