Case worker for conducting cases of people who have survived gender-conditioned violence / GBV Case Worker (WGSS) in HEKS / EPER Ukraine

Heks/Eper is actively involved in overcoming the humanitarian crisis in Ukraine, responding to the far -reaching consequences of the ongoing conflict. The organization provides emergency assistance, focusing on those who suffered the most from the war, in particular, on displaced persons and vulnerabilities. Her efforts are aimed at providing basic services, such as shelter, food safety and psychosocial support, as well as promoting the integration and development of vitality. This importance, the organization implements increased safety measures at all stages of the recruitment and adaptation of the staff. This includes a comprehensive verification of biographical data and recommendations for selected candidates, which ensures the highest safety standards and protection against damage or operation. These careful procedures reflect the adamant devotion of Heks/Eper to create a safe environment for the most vulnerable population groups. This includes a comprehensive verification of biographical data and recommendations for selected candidates, which ensures the highest safety standards and protection against damage or operation. These careful procedures reflect the adamant desire for Heks/Eper to facilitate the creation of a safe environment for the most vulnerable populations. We strive to create an inclusive and favorable work environment where all employees feel that they are appreciated, respected, and give them the opportunity to fully reveal their potential. For women and girls (WGSS) in Odessa and plays a key role in providing direct support, conducting cases and psychosocial services for women and girls who have survived gender -conditioned violence. This position involves some work on departure, about 40-50% of time is spent on educational activities in Odessa and Odessa region. Case worker is also responsible for providing quality case management (conducting cases of people who survived violence) and can from time to time to travel to other regions, such as Nikolaev and Kherson, depending on the needs of the project or changing circumstances. (GZN and PSPSP) The most vulnerable sections of the population affected by the conflict in Ukraine. Duties include, but not limited to the following:

Support in organizing work with people who have experienced GZN:

Data Management and Reporting

behavioral competencies:

a.          Empathy, communication skills and active listening.

b.         Time management, resolving conflicts and emotionson stability.

c.         Adaptability and stress resistance.

d.         Ability to study. Contribution to the development of humanitarian programs, leave your response with the resume to the position. We will be glad to see you among us!

Heks/Eper Is Actielye English in Addressing the Humanitarian Crisis in Ukraine, Responing to the Far-Reaching Consquens of the Ongoing Conflict. The Organization Provides Emergency Assistance, Focusing on Those Most Affected By War, Including Displaced Individuals and Vulnerable Communities. ITS Efforts Emphasize the Provision of Essential Services Suches Such as Shelter, Food Security, and Psychosocial Support, Alongside Facilitating Integration and Resilience Measures.

Safeguarding and Child Protection: at Heks/Eper, The Safety and Well-Being of Children and Vulnerable Indicress Are. To upflld this cryitical value, the Organization enforces stringent safeguarding measures throughout the recruitment and onboarding processes. This includes comprehenSive background and reference checks for Selected Candidates, Ensuring adhesion to the Highest Standards of Safety and Protection Against Harm or Exploitation. TheSE Meticulous Procedures Reflect Heks/Eper's Unnewavering Dedication to Fostering Secure Environments for the MOST VULNARABLE. Equality, and Inclusion. We Endeavaur to Cultivate An Inclusive and Support Workplace WHERE ALL EMPLOYEES FEEL VALUED, REASEED, AND EMPOWERED TO REACH Their Full Potential. OverView:

The GBV Case Worker (WGSS) PLAYS A CRITICAL ROLE IN FFFERING DIRECT SUPPORT, CASE MANAGENT, AND Psychosocial Service to Vulnerable. Odesa. This Position Involves Some Fieldwork, with APPROXIMATELY 40-50% of TIME SPENT ON OUTREACH ACTIVITIES IN Odesa City and Odesa Oblast. The CASE WORKER IS ALSO RESPONSIBLE FOR ENSURING QUALITY CASE MANAGENT AND MAY OCCASIONALLY Travel to Other Regions, Such As Mykolaiv And Kherson, Depending on Project Circumstans.

Roles and Responsibilities:

The GBV Case Worker Conflict-Affected People in Ukraine. Responsibilites Include, But Are Not Limited to:

Case Management Support

Provide Professional and Confidentaentaialial. Ground in the Heks-Eper's Holistic, Survivor-Centered Case Management Approach, Following The Protocols Including Performing All Steps of Case Management for Gbv Survivors. of Case Management Process, Referrals, Follow-Up, and Case Closures (if and WHEN APPRAPRIATE) in A Timely Manner. 
• Fill in the Case Documents in a Timely Manner. <
• Regular monitor with follow-up and progress reviews of GBV cases.
• Perform client-feedback survey with all GBV cases, at least twice per case (according to the procedures).
• Ensure a timely refer GBV survivors to the most appropriate services available (medical care, mental health and psychosocial support, legal counselling and assistance, safe shelter and livelihood opportunities, etc.) according to survivors needs.
• Support in the identification, assessment, and implementation of cash-based interventions as complementary services to Case Management.
• Conduct educational and awareness-raising group sessions on gender-based violence.
• Ethically and confidentially collect and store GBV data. 
• Support the coordination of provision of services by other specialized service providers in accordance with the needs of individuals and families.  
• Ensure appropriate monitoring, review, and follow up of the services provided to cases. 
• Facilitate, collect and report information regarding the overall situation of vulnerable and women and girls at risk. 
• Support in identifying and selecting beneficiaries for dignity kits distribution, also support in distribution.

Psychosocial Support: 

• Provide individual and group psychosocial support activities inside women and girls safe space located in Odesa and in communities in Odesa region.
• Schedule activities on weekly basis and sharing it with Team Leader and MHPSS Advisor for review, support, and verification.
• Provide first psychological support to survivors, if necessary.
• Participate in trainings to improve knowledge of MHPSS tools.

 Coordination

• Strengthen and maintain networks through other service providers to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors).
• Strengthen and maintain networks with community leaders, women leaders, service providers and camp management to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors)
• Conduct frequent field visits for the purpose of outreach, coordination and networking. 
• Work in collaboration with Community outreach worker to ensure ongoing needs of women and girls are being met through prevention-related activities.

Data management and reporting

• Record and maintain updated and accurate database of beneficiaries and delivered activities or services, either on the online database excel sheet or by using digital data software (CommCare). 
• Perform satisfaction/feedback survey with beneficiaries on a frequent basis.
• Ensure to always disseminate information with beneficiaries on the different feedback and complaints channels.
• Ensure to take adequate, consented and appropriate photographs of beneficiaries during activities.
• Manage, file and store data, ensuring the confidentiality of the information collected and the services provided. 
• Prepare and submit weekly and monthly work plans in a timely manner.
• Support with GBV needs and gaps assessment, safety audit, post-distribution monitoring and satisfaction survey.
• Case worker will report directly to Protection Officer (GBV Focal Point).
• Adhere to strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors.

 Role Competencies:

1. Professional Competencies:
   1. University degree in psychology, social work or a related degree.
   2. At least one year of previous experience in assisting GBV survivors and vulnerable women/girls, social protection and community engagement.
   3. Knowledge and understanding of health and social protection system of Ukraine.
   4. Experience with operationalizing GBV principles, knowledge of international humanitarian standards for GBV prevention and response. 
   5. Fluency in Ukrainian and basic knowledge of English is desirable.
   6. Proficiency in IT skills, including Google and Microsoft office applications (Word, Excel, Google Form, PowerPoint, etc.).
2. Behavioural Competencies: 
   1. Empathy, communication skills, and active listening.
   2. Time Management, conflict resolution, and emotional resilience.
   3. Adaptability and stress tolerance.
   4. Learnability.