Canvas LMS Support Operator in Woolf

Woolf is the first global collegiate university that allows qualified organizations to join as member colleges and offer accredited degrees. These colleges can offer accredited courses and degrees.Currently, we are seeking a Canvas LMS Operator to join our team. You will support colleges in their program management and study activities, ensuring they meet our accreditation and technical standards.Role Overview:You will be responsible for managing and maintaining our Canvas LMS to ensure an optimal learning experience for our students. You will work closely with our colleges, accreditation team, and technical team to upload, organize, and troubleshoot course materials, monitor user activity, and provide technical support to both learners and colleges. This role requires excellent English proficiency, both written and verbal, as well as the ability to work efficiently across different time zones.Responsibilities: LMS Administration: Manage college accounts, course and degree enrollments, and permissions within the Canvas LMS Content Management: Upload, organize, and update course and degree materials, assignments, quizzes, and multimedia content on the platform Technical Support: Provide timely assistance and troubleshooting to users experiencing technical issues with the LMS Quality Assurance: Ensure the integrity and accuracy of course content, including checking for broken links, formatting issues, and accessibility compliance User Training: Conduct training sessions and create documentation to help users navigate and utilize the features of the Canvas LMS effectively Data Analysis: Monitor user engagement and performance metrics within the LMS and generate reports to inform decision-making and improvements Collaboration: Work closely with our colleges, accreditation team, and technical team to address technical requirements and optimize the user experience Stay Updated: Keep abreast of updates, new features, and best practices related to Canvas LMS and other relevant technologies in the e-learning industryRequirementsProficiency in English, both written and verbal, with strong communication skillsExperience working with Learning Management Systems (LMS) such as Canvas, Moodle, etcFamiliarity with educational technology tools and online learning platformsExcellent organizational skills with the ability to manage multiple tasks and priorities effectivelyStrong problem-solving skills and attention to detailAbility to work independently and collaboratively in a remote, cross-functional team environmentFlexibility to work across different time zones to accommodate international usersBenefitsAnnual Compensation: USD 12,000 to USD 18,000Flexible PTOWork From HomeLaptop Show more Show less Посадовий рівень Базовий рівень Тип зайнятості Повний робочий деньJob duties Administration Industries Non-profit organizations and Primary and secondary education