Assistant manager - Lead Generation Manager (IT / eCommerce) in AleksBrending

Requirements for the candidate

Mandatory

• experience in sales / lead generation / account management from 1 year
• experience in working with CRM systems
• competent written communication
• English language - not lower than B2 (correspondence with clients)
• ability to structure information and conduct customer accounting

Would be a plus

• eCommerce experience
• understanding of CMS or online store platforms
• knowledge of CMS for e-commerce (Shopify, Magento, WooCommerce or similar)
• B2B sales experience of IT services
• upwork / LinkedIn / email experience outreach

Duties

1. Lead generation

• search for potential clients (CS-Cart stores, agencies, marketplace projects)

• initial contact with potential clients
  (email, LinkedIn, website forms, marketplace, etc.)

• offer of ready-made solutions:

  • modules for e-commerce

  • design themes

  • custom development services

  • technical support

2. Processing of incoming leads

• prompt processing of incoming requests

• clarification of client needs

• selection of the appropriate solution from our portfolio

3. Working with CRM

• keeping deals in Pipedrive

• creating and updating customer cards

• controlling deal stages

• keeping notes on communication

4. Preparation of commercial offers

• formation of offers based on typical solutions

• transfer of complex technical requests to the development team

• customer support to the sales stage

5. Support of the sales manager

• preparation of information on clients

• systematization of the lead database

• participation in the development of the sales process

Possible growth to the position of sales manager when building a normal pool of regular customers for the team.