Application Support Engineer in Bringg

Direct Message Participant Putting a Vacancy with Bringg Ariel Biran Ariel Biran Global Recruiter & Office Manager We're Bringg! A Delivery Management Leader, Serving 800+ Customers Globally. Leading Enterprise Retailers and Brands use bringg to grow their delivery capacity, Reduce costs, and Improve Customer Experiences. Every Year, We Process Over 200 Million Orders Through Our Smart, Automated Omnichannel Platform Experience.we Are Looking for An Application Support Engineer to Join Our Inur. Our Technical Support Team Works Closely with Our Customer Success, Solutions Experts, and R&D Teams to Resolve Technical and Product Issues International Customers.What You Will Do: Handling Both Customer Support and Technical Support Questions from Bringg Customers.provide Exceptional Support Services to Both TECHNICE Investigation and Root cause Analysis Into reported Issues using a variety of topscase management with Reporting Bugscommunicating and Coordinating Issues Affecting CustomersValidating Issues and Performing Functional Testing to Validate Fixes that Relate to CasesDevelop A Strong Understand Componentsundersandanding Customer Needs Including Relevant Features and Configuration Requestsmanage Production Incidents Including Communicating With Internal and Externational and Cenel. USAGE TO Assist with Implementation and Support ActivitiesSassist in Knowledge Transfer and Documentation Across The Company and To Our CustomersContinumally Improve. Provides in an Efficient and Effective Mannerskills / Experience Requirements2 Years2s Experience in L2 or L3 Technical OR Application SupportProven Experience LEERVINGSING SQL REVERVENCE INTERMEDITITA With Rest ApisExperience with Providing Technical and Application Support for Web & Mobile Platformichhigh Level of English (A Must!) With Strong Written and Comrade and Oral Com. or Related Technical Fieldcustomer-Oriented with Customer-Facing ExperienceExperience Working in Operationally Critical Environments in High-Pressure Position Requires Working in Shifts (Including Night Shifts 00.00- 08.00) During Business Days, and Weekend Shifts (Day & Night Shifts) SHow More Show LESS Official level Senior average Type of employment Full -time Job responsibilities Information technologies Industry Software development, training and support IT systems and transportation, logistics, supply and storage chain