Administrator of the technical support department in Novus

Company NOVUS, one of the most successful and promising supermarket chains in Ukraine invites you to join its team Technical Support Department Administrator

Functional duties:

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Administrative and operational work in ServiceDesk:

-  Entering primary OS information (inventory, purchase)

< span style="font-style: normal; font-weight: 400">- Input of primary information metrology

- OS movement control

- Control the movement of the floating stock

- Reporting based on ServiceDesk data

Control of the assignment and execution of requests in ServiceDesk by the resources of technical support engineers:

< span>- Forming travel applications

- Application priority analysis

- Control of the engineer's departure as part of ServiceDesk requests

- Control of fulfillment of requests (SLA) of CSO within ServiceDesk

- Analysis of the presence and necessity of a substitute fund

- Control of the return of the swap fund.

Work with the primary documentation of the CZG:

- Work with subcontractors * SLA, fines * prompt clarification of equipment statuses

- Control of the signing of additional agreements with the CSO

- quality control of the closing of monthly CSR services

- Control of timely maintenance and metrological inspection of equipment by the CSO.

Interaction with the accounting department

Interaction with the financial control department

Working conditions:

Care:

• we offer interesting and dynamic work;
• we create opportunities for the growth and development of each employee;
• we provide access to the corporate distance learning system, access to the library and useful resources, the opportunity to study online;

Reliability:

• we are steadily growing and increasing the team of Novus Trust Guardians;
• we work in accordance with the law and are transparent, we treat payments responsibly;
• we provide paid annual vacation - 24 calendar days;

Rationality:

• we use working hours rationally: we provide the opportunity to choose a convenient work schedule;
• on Fridays we work 1 hour less;
• JoinGuardians of Trust teamsNOVUS!