Account/Support Manager in Graintrack

About the company:

We are a rapidly growing and progressive company. ProductGrainTrack is a CTRM for managing grain traders' business processes: counterparties, supply chain, logistics, payments and documents.

< br style="font-weight: 400"/>

Your tasks will be:

- Maintaining and building relationships with the client;

- Client subscription management;

- Increasing the level of client satisfaction;

- Cooperation within the team;

- Test new tasks that were made by order of the client;

- Provide monthly reports to the client by email;

- Working with Notion (updating tasks, customer cards, etc.)

It is important for us:

- You have experience fromone year at positionSupport Manager;

- You speak Englishat the B2+ level;

- You have experience working withERP/CRM by systems;

- You have excellent communication and negotiation skills.

- Professional knowledge of Notion, Excel, 1C or MeDoc programs

It will be a plus:

- Risk management and communication skills.

- Economic education.

We offer:

- Work in a comfortable office in the center of Kyiv (Palace of Sport)

- Working hours from Mon.-Fri. 09:00-18:00.

- Social package, including: paid holidays, sick leave and other benefits;

- Possibilities of professional growth and realization of potential within perspective projects;

- Creation of an Individual Development Plan for each employee in the company.