Account Manager (Microsoft solutions) in Innoware

- a leading IT consulting company, MicrosoftSolutionsPartner, specializing in the implementation of modern business management technologies - ERP, CRM and Microsoft cloud solutions. 

Demand for Microsoft solutions and Innoware services is constantly increasing, in particular in Ukraine due to business needs abandon 1C and other Russian systems. Therefore, we are growing and invite a specialist to the position of Account Manager with support B 2B clients for Microsoft solutions.

< strong>Key customer geography: Ukraine and the EU.

The key goal in this position is to support B2B clients of Innoware in matters of licensing, documentation, payments, etc. according to Microsoft solutions - ERP, CRM and cloud business solutions.

We are looking for a colleague with experience working with Microsoft licenses, with a responsible and proactive approach, and we offer competitive pay, comfortable working conditions, team support and much more! 

Your key tasks will be:

• Formation of invoice requests, payment control , re-signing of agreements. All this in cooperation with colleagues from the financial and legal departments.
• Selection of licenses, calculation and registration of the purchase of licenses for customers to use Microsoft solutions, maintaining the relevance of accounts and licenses.
• Control of operational and timely provision of service services to customers, including transfer of applications to system engineers.
• Identification of new needs of existing customers.
• Providing information about Innoware solutions and services to existing customers upon their requests.
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• Planning interaction with each client.
• Executing customer satisfaction control.

Qualifications:

• Experience in selecting and/or licensing Microsoft business solutions.
• Experience in interacting with B2B customers (support or sales).
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• Experience of working with documents and administration of relevant processes: control of invoices, execution of agreements, other accompanying documents.
• A confident user of Microsoft Word and Excel.
• English - Upper Intermediate or above, fluent in the Ukrainian language.
• Completed higher education or master's degree student (economics or IT specialty).

Soft skills:

• Systematic, responsible, administrative approach, ability to plan your time.
• Communication, tact.
• Focus on high-quality customer support, attention to detail.
• Modernity and openness to new knowledge.

On our part, we offer you:< /p>

• Various tasks, deepening your knowledge in Microsoft licensing and more.
• Opportunities to realize your potential and prove yourself.
• Work with Ukrainian and foreign clients, English language practice.
• Team support in tasks that will be new for you.
• Our values ​​and corporate culture: both as a company and as an employer Innoware stands for open, honest relations, mutual trust, compliance with agreements. You will work with professional colleagues who are interested in a joint successful work result. And we also support each other both in development and work, as well as in life situations.
• Paid vacation and sick leave.
• Regular work schedule, we support work-life balance!
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• Permanent full-time contract.
• Competitive monetary remuneration, its review according to your performance.

Format of work: most of the time - remotely, but you must be able to come to our Kyiv office when necessary (for example, for key team meetings or to prepare "paper" documents). 

Our office is located in Kyiv, BC "Kubik", str. Sholudenka, 3.

If you want to develop into account management, send us your detailed resume in Ukrainian or English with a response to this announcement. We will contact you if the information in your resume meets the qualification requirements.

Join us, improve your skills and work with the experienced Innoware team!