we take pride in providing infrastructure for automated trading platforms with the most advanced technology and an environment conducive to maximum profitability
These qualities make us one of the industry leading private software development firms in the New York metro area.
Lynx Capital Partners was founded by some of the top traders in the industry. We are run by traders, for traders, and this has allowed us to stay sensitive to the ever-changing market conditions. Our traders have prospered though bull and bear markets, and we continue to produce great software.
Processing customers' requests.
Providing technical support to users
Analyzing, clarifying, and resolving customer queries
Investigating technical issues, troubleshooting and diagnosing root causes
Collaborating with other teams
Escalating feedback received from clients
Fluent English (both spoken and written) and the ability to communicate effectively in English via both phone and e-mail
Strong analytical and problem-solving skills
Work experience in technical support.
Advanced computer skills.
Effective self-organization skills, disciplined approach, resilience.
Excellent communication skills, ability to communicate with clients.
High tolerance, responsibility, ability and readiness to work in stressful environment;