Technical Support Manager in Apomedical

**Requirements:** * English level — Upper-intermediate or Advanced both verbal and written * Technical education (Computer science or other related fields) or 1+ years of experience in technical and customer support * Good understanding of web product development: SDLC, HTTP, Internet, RESTful API etc * Understanding how to read and analyze logs * Good communication skills * Should be responsible and be able to solve problems individually **Would be a plus:** * Experience with Math/Statistics/Data analysis * Experience with CRM systems * Experience with task trackers * Experience working with Postman, Kibana **Responsibilities:** * Support internal business users in their everyday operational issues, using the system etc * Communicate with new external partners and participating in technical integrations with them * Support existing external integrations, troubleshoot APIs integrations * Collect business users feedback and pass it to the team * Monitor system's activity, reacting to the issues or suspicions * Write manuals * Work closely with the development team * Assisting the QA team in testing on the production **We offer:** * Interesting projects, opportunities for professional growth * Competitive salary * Paid sick lists and vacations * Medical insurance * English courses * Flexible work schedule * Work with a professional team * Friendly atmosphere * Corporate events * Cozy office in the city center