Support Engineer (Cloud 365) for LanguageWire in Ciklum

On behalf of Languagewire, Ciklum is looking for Support Engineer to join Kiev team on full-time basis. You will be part of IT department of Languagewire (11 employees), supporting numerous IT services operations. You will work with advanced IT infrastructure (private cloud consists of 350+ virtual servers) and will be able to learn new technologies. You will play a role in our transformation towards hybrid cloud solutions. You’ll also work with a DevOps sub-team and a large team of software developers closely. **Responsibilities** L2 support of various 365 and relevant services topics Enrollment, adaptation and promotion new services and features Operational topics to keep 365 and relevant services at a properly functioning state Close cooperation with international developer teams **Requirements** **Social** Team player, flexibility to shift working schedule as needed Highest responsibility – understand that services availability is the most important, act accordingly Work-under-deadlines-pressure, self-organization and discipline Customer – Support altitude Intermediate English **Technical** Advanced practical experience deploying, developing and supporting whole range of office 365 cloud services (Teams, Exchange Online, SharePoint ) Good Identities management experience (Azure AD, integrations, hybrid scenarios) Cloud-based VOIP (SIP) experience (as a +) Basic scripting skills (Power Shell) **What's in it for you** Reach possibilities to learn advanced systems and develop yourself Competitive salary protected from local currency deviations State of the art, cool, centrally located offices with warm atmosphere which creates really good working conditions #### Про компанію Ciklum International Ciklum is a top-five global Digital Solutions Company for Fortune 500 and fast-growing organisations alike around the world. Our 3,000+ Developers located in the Delivery Centres across the globe, provide our clients with a range of services including outsourcing software development, Enterprise App Development, Quality Assurance, Security, R&D, Big Data & Analytics. **Сайт компанії:** https://www.ciklum.com/