SRE/NOC Engineer in Wildix

The company operates on the European and US markets and has its own R&D center in Odessa, and sales offices in Italy, France, Germany, the Netherlands, and the USA.

Our mission is to facilitate internal and external communication between companies and their customers from anywhere in the world, via web browsers and apps and increase their productivity and become more efficient.

Wildix is looking for a NOC engineer to join our SRE team in Odessa to work on an innovative Real-Time Collaboration Platform including Audio / Video calls, Geo Location, Conferencing and Chats

Skills and qualifications:

Strong analytical skills and logical thinking

Linux Basics

Networking Basics

Technical troubleshooting experience

English Upper-Intermediate (B2)

Availability for night shifts

A big plus, but not required:

Experience with monitoring tools

Experience with AWS

Basic understanding SIP

Responsibilities:

Collaboration with RnD and Support teams

24/7 monitoring of the infrastructure and clients' systems

Reacting to the incidents, making decisions, taking responsibility

Continuously improving the monitoring system

Supporting the partners by phone during the non-business hours

We offer:

Work in a multinational company 

Ability to work 12-hour shifts (8 am to 8 pm / 8 pm to 8 am);

Career growth opportunities

Paid vacations and sick leaves 

English courses

Coverage of costs for certification and IT conferences

Medical insurance

Possible remote collaboration