Sales Development Representative in OmiSoft

Requirements:

— Minimum 2 years of work experience in a similar position that includes business communication via different channels: e-mail, LinkedIn, phone

— High level of empathy for customers and a passion for customer success

— Strong communication skills and business aptitude

— Self-motivated and proactive team player who keeps an eye on new approaches and technologies and applies them

— Experienced in Pipedrive or similar CRMs

— Result-oriented with the understanding of KPI/OKRs and how they fit

Deadline- and quota-driven

— Have Upper-intermediate English level; other languages are a plus

— Experience in outsourcing is a plus

Responsibilities:

— Timely nurture inbound and outbound warm leads through different communication channels (email, Linkedin, Intercom, etc.)

— Make sure all communication and actions are tracked in the CRM system and

— Keep CRM system up to date

— Create templates for automating communication with clients (including FAQs, quick offers, etc.)

— Keep existing sales and marketing materials up to date

— Conduct demo calls with qualified prospects that were scheduled via outbound and inbound channels

— Working towards monthly and quarterly sales and revenue targets as set

— Develop a personalized approach for high-priority accounts

— Re-approach past and outdated leads to make a sale

— Provide assistance to other members of the sales team

— Interact with customers and handle customer queries and complaints in a timely manner

— Make weekly and monthly reviews, reports, and surveys

— Actualize upsell/cross-sell goals and develop approaches for reaching those goals

We offer:

— Possibility of working remotely, flexible schedule

— Office in Kyiv with EcoFlow & Internet

— Competitive salary

— Friendly and supporting environment

— Personal development and professional growth

— Annual paid vacation, paid sick leaves and holidays

— Working with the international market and having a primary focus on Western Europe & USA