Lead Support Engineer (with DevOps specifics) IRC160541 in GlobalLogic

Description:

Symbotic’s talented and diverse workforce develops disruptive robotic solutions for warehouse automation and supply chain transformation, drives results and focuses on customer satisfaction. Our modular and scalable solutions utilize existing space and high-speed robotics combined with proprietary software and technology.

Since forming in 2007, Symbotic has grown to over 400 employees nationally and supports an impressive, high-profile customer base.

We seek candidates who are passionate about our solution and approach problem solving with a creative mind and a commitment to excellence. If you seek a challenge and want to impact the way the world distributes product from manufacturers to store shelves, we invite you to join our team.

Requirements:

Tech skills:

• DevOps Production support experience for 3+ years.
• Relevant DevOps/Operations/Development experience working under Agile DevOps culture on large-scale distributed systems in production infrastructure.
• Linux Advanced level (Centos, Ubuntu).
• Basic principles of containerizing applications using Docker.
• Understand the Kubernetes orchestration system at an advanced level to accompany the system and make changes as needed

Niceto have:

• Experience with building Automation and modules for CI/CD pipelines.
• Programming skills in developing automation modules on Python/Bash.
• Understand virtualization system – Vmware vSphere.
• Experience with Azure infrastructure solutions.
• Configuration management tool like Ansible.
• Monitoring systems like (Prometheus+Grafana) and analyze logs system ELK (ElasticSearch + Logstash + Kibana).
• Basic understand RabbitMQ, Redis and Kafka features and how services can communicate each other.
• Re-architect and tune the deployment, monitoring and upgrade for Microservices systems in the area of multi-cloud, Docker and Kubernetes systems.

Soft skills:

• Team lead role experience (for team 8-10 people)
• Hight communication skills. Be an active participant in the discussion with the customer and determine the requirements and how to draw up a list of tasks for the team.
• Experience with mentoring junior team members
• Quick problem analysis skills.
• Drawing up technical documentation based on the results of solving problems.
• Ability to prioritize. Conduct presentations and trainings for other teams and take an active part in drawing up a work plan for team members.
• Responsible. Be responsible and always in touch 24/7 and always be ready to help or escalate the problem to other teams.

Preferences:

Virtualization, Ansible, Python, Bash, RabbitMQ, Kafka, ELK, TCP/IP, Azure

Job Responsibilities:

• Leading a team that works in shifts 24/7.
• Working in shifts with team starting from 16:00 till 01:00.
• On-call support 10 days in a month.
• Troubleshooting production issues and coordination with the development, DevOps teams to streamline code deployment.
• Collaboration with team members to improve the company’s engineering tools, systems and procedures and data security,
• Optimization of the company’s computing architecture and conduct systems tests for security, performance and availability
• Application of the broad knowledge of process/service capabilities and environment to identify new risk areas, new process updates, integration with (Automation and Cloud Infrastructure) and service opportunities.

What We Offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to participate in creating market-defining products using the latest technologies.

Collaborative Environment: Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible opportunities and options.

Professional Development: Our dedicated Learning & Development team regularly organizes certification and technical / soft skill training to help you realize your professional goals.

Excellent Benefits: We provide our consultants with competitive compensation and benefits

Fun Perks: We want you to love where you work, which is why we host sports classes, cultural, social and team building activities such as sports competitions and end-of-year corporate parties. Our vibrant offices also include dedicated GL Zones and rooftop decks where you can drink coffee or tea with your colleagues over a game of table football or darts!

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses.Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.