Zoho Customer Support Manager in Genesis

Hello!

We are looking for Zoho Customer Support Manager.

You will become part of the HR Solutions team and develop the direction of HRMS Management. You will provide recommendations for the development of business processes and actively interact with HR specialists of businesses.

Among tasks:

• Support internal HRMS Zoho People: administer employee profiles, update and configure new business processes.
• Communicate with system users: fix bugs, offer your own ideas for improving the functionality.
• Create documentation for system administration and filling the FAQ database for users.
• Interact with HR specialists on new processes for business requests.

What we expect from you:

• Experience in a similar or similar position - from 6 months.
• Basic understanding of HR processes.
• Skills in working with Google Sheets. Basic knowledge of SQL will be a plus.
• Ability to work in multitasking mode and clear deadlines.
• Developed communication skills, initiative and openness to new ideas and suggestions.

We offer:

• Comfortable offices in Kyiv's Podil with shelters and everything you need: uninterrupted internet, water supply and electricity, as well as breakfasts, lunches, lots of snacks and fruits, lounge areas, massage and other benefits of office life;
< li style="font-style: inherit; font-weight: 300">Flexible work schedule;
• Online services of a corporate doctor, and after a trial period - medical insurance in Ukraine;
• 20 working days of paid vacation per year, unlimited sick leave;
• All equipment necessary for work;
• Compensation of the best courses in the market, corporate online meetups and lectures, extensive library, business and management school for employees;
• Free training in stretching, volleyball, basketball, yoga and boxing, as well as corporate discounts on gym memberships.

We are waiting on your resume!