Credit Agricole Bank is a modern universal bank and the oldest foreign bank in Ukraine. The owner of the bank is one of the largest financial groups in the world and the main partner of the French economy - the Credit Agricole group (France).Who are we inviting?Students and graduates of universities majoring in economics/finance/accounting and auditing/ legal education, without experience or with little work experience, with knowledge of the English language - not lower than Intermediate. >Adva
Credit Agricole Bank is a modern universal bank and the oldest foreign bank in Ukraine. The owner of the bank is one of the largest financial groups in the world and the main partner of the French economy - the Credit Agricole group (France).
Who are we inviting?
Students and graduates of universities majoring in economics/finance/accounting and auditing/ legal education, without experience or with little work experience, with knowledge of the English language - not lower than Intermediate.
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Advanced skills in supporting application software and peripheral equipment (computers, laptops, printing devices, smartphones)Basic skills in system engineering and Windows/Active Directory OS Administration Understanding of the basics of the multi-level model of technical support and service ticket systemsPractical experience in building and maintaining processes for managing incidents, problems, Knowledge BaseAbility to make decisions in tight time frames Personal organization and time managementDeveloped communication skills and willingness to work in a teamAverage level of English language proficiency Functional responsibilities:
- Technical support of employees' workplaces and administration of application systems
- Interaction with internal clients and coordination of work with other structural divisions of the Bank and outsourcing companies regarding the implementation of user requests
- Adherence to time frames in accordance with the SLA
- Introduction of proposals to optimize and improve the quality of services (services) provided to users
- Replenishment of the "Knowledge Base" typical solutions, task distribution and workload monitoring among colleagues
We care about our employees, so we offer you:
- Stable work in one of the leading banking groups in Europe
- Opportunity for professional growth, internal professional training
- Involvement in the task of the unit
- Daily support of an experienced mentor
- Official from day 1
- Life insurance and health insurance
- 28 vacation days
Join our team! We are waiting for YOU!