VIP Sales Manager in Rockets Tech

Responsibilities:

• Communicate with clients via Novatalks/Salesforce (chats/emails).
• Conduct direct sales through inbound/outbound chats and calls.
• Monitor client activity daily.
• Set up promotional campaigns in Rea and Backoffice Eva.
• Launch personalized communications and offers for VIP clients.
• Maintain and manage the client database.
• Support and develop the status of VIP clients.
• Basic understanding of key performance metrics.

Requirements:

• Clear and fluent speech (without hesitations).
• Excellent sentence formulation skills.
• Ability to work both with and without scripts (adaptation during dialogue, problem identification, and resolution).
• Capability to provide personalized and innovative solutions to enhance client satisfaction.
• Ability to manage multiple tasks simultaneously.
• Proficiency in Russian and Ukrainian (English is a plus).