VIP-manager for work in iGaming in Prematch

Vacancy: VIP managerDuties:

• Communication with VIP clients by phone, email and messengers.
• Customer consultation and support on all product-related issues.
• Proactive communication to increase customer satisfaction, inform about bonuses and special offers.
• Coordination with other departments and escalation of complex cases.
• Documentation and reporting.

Requirements:

• Experience in the position VIP manager from 1 year.
• Experience in the field of Gambling from 2 years.
• Fluency in the Ukrainian language (oral and written communication).
• Knowledge of English languages ​​at the Intermediate level or higher would be an advantage.
• High communication skills and decision-making ability.

Working conditions:

• Format of work: Office during the trial period, after its closure - a hybrid format (partially in the office, partly remotely).
• Schedule: Full-time day.
• Location: Kyiv.
• Salary: (specify salary level, if desired).
• Professional development, bonuses and the possibility of career growth.

Stages of selection:

1. Interview with a recruiter .
2. Interview with manager.

We are looking for a responsible and motivated VIP manager who is ready to provide the highest level of service for our customers!