User support specialist in Karnauh, FOP

Karnauh, FOP is a leading supplier of information and services in the field of information technology. We specialize in the development of software and providing complex ITs for customers from different industries.

in connection with the expansion of activity, we are looking for a specialist to support users for our team in the city of Kiev. Your primary goal will ensure quality support for our customers and resolve their requests for the use of our software and services.

Tasks:

- provide technical support to customers by phone, email and personally;

- solve the problems of users related to the use of our software;

- to carry out customer consultations and training on the functionality of our decisions;

- keep documentation on identified problems and found solutions.

Requirements:

- Ability to work with databases;

- high level of communication skills and ability to work in a team;

- the ability to learn quickly and navigate new technologies;

- excellent analytical and problem-oriented skills.

we offer:

- competitive wage and bonuses;

- the possibility of professional growth and development in the field of IT;

- friendly and dynamic working atmosphere;

- Interesting projects and tasks.

- housing for non-residents.

If you want to join our team and develop in the field of IT, send your resume with the position of "Support Specialist". We look forward to your answer.