User support specialist in Zakupivli.Pro

about the project:

zakupivli.pro - The largest public and commercial trading site, an official participant in the ProZorro electronic public procurement system. Through us, the National Police buys feed for guard dogs, and OKKO sells gasoline to the state. We have a web service, a mobile app and a training platform for customers and suppliers. B>

will be the advantage:

• work experience in public procurement;
• legal education or experience in working with a legislative framework, documentation;
• experience in the field of work in the field sales, customer work.

Tasks:

• customer consultation (incoming "Hot" line), on average 60-90 calls a day (duration 1 call on average 3 min):

1) on the functionality of the site;

2) regarding the rules of holding public procurement of different types; which regulates the tender activity in Ukraine (you do not need to know all the details, for this we have a team of lawyers);

4) on other issues concerning state and commercial tenders and platform work;

• Call-bek and missed calls;
• Chat and mail consultation (irregularly, only if necessary); >

From our side you will have:

• mentor , which will help to deal with all the nuances of work;
• Leader who is ready to help and support at all stages;
• Teaching Platform https://blog.zakupivli.pro/ , to help you find any information on your own.

Selection steps:

• "> SELECTION SELECTION;
• Interview with the recruiter;
• test task;
• final meeting. P style = "font-weight: 400"> We offer:
  • Home or Office with the opportunity to visit the office (Kyiv, Metro Boryspil). The office always has the opportunity to work (generator, Starlinka);
  • employees who live in other cities of Ukraine come to the office once every 2-3 months; l>
  • work schedule Monday to Friday. It is formed a month ahead and may include the following work changes: 8.00-17.00, 9.00-18.00, 9.30-18.30, 10.00-19.00. In the future, changes on the weekend are possible, in which case they will be offset by the weekend; We provide 24 days of vacation and paid hospital; We always pay the RF;
  • Honesty and transparency in all communications;
  • interests and access to corporate online library.

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