User support specialist in Zakupivli.Pro

about the project:

zakupivli.pro - the largest public and commercial trading site, an official participant of the electronic public procurement system Prozorro. Through us, the National Police buys feed for guard dogs, and OKKO sells gasoline to the state. We have a web service, a mobile app and a training platform for customers and suppliers. B>

• Free and competent proficiency in Ukrainian (written and spoken);
• readiness for a large amount of information; l>
• a sincere desire to help every client;
• flexibility, rapid adaptation in conditions of change. FONT-Weight: 700 "> will be the advantage:
  • legal education or experience in working with a legislative framework, documentation;
  • Sales experience, customer work.

• Consultation of customers by phone (input" hot "line), on average 60-90 calls a day (duration 1 call on average 3 minutes):
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1) on the functionality of the site;

2) on the rules of public procurement of different types;

3) on legislative matters that regulates the tender activity in Ukraine (you do not need to know all the details, for this we have lawyers in the team);

4) on other issues concerning state and commercial tenders and the work of the site;

• Call-Beck and missed calls;
• Chat and post (irregularly, only as needed);

mentor who will help to deal with all the nuances of work;

• Leader who is ready to help and support at all stages;
• https://blog.zakupivli.pro/ that will help you find any information yourself.

• CV selection;
• Recruiter interviews;
• Test Task;
• final meeting. b style = "font-weight: 700"> We offer:
  • Home or Office with the opportunity to attend the office (Kyiv, Boryspil metro). The office always has the opportunity to work (generator, Starlinka);
  • employees who live in other cities of Ukraine come to the office once every 2-3 months; l>
  • work schedule Monday to Friday. It is formed a month ahead and may include the following work changes: 8.00-17.00, 9.00-18.00, 9.30-18.30, 10.00-19.00. In the future, changes on the weekend are possible, in which case they will be offset by the weekend; We provide 24 days of vacation and paid hospital; We always pay the RF;
  • Honesty and transparency in all communications;
  • interests and access to Corporate online library.

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