User Experience Researcher in Top Tier Authentics

About Top Tier Authentics:

Top Tier Authentics is a leading tech company specializing in blockchain technology to verify the authenticity of products and share unique brand stories. We provide dynamic solutions for various industries, including signed sports memorabilia, luxury goods manufacturers, and art, through our innovative services like Video Certificates of Authenticity (COAs), QR codes, and more.

Job Description:

As a UX Researcher, you will conduct user, competitor, and marketing research. You'll help educate the company on the value of user-centered design, conduct user research, and collaborate with various teams to ensure user insights for product development and validate design decisions. 

You may work remotely or in a hybrid capacity from our Warsaw office.

Responsibilities:

• Conduct user research using various qualitative and quantitative methods, including interviews, surveys, persona development, usability testing, and analyzing data to understand user needs and pain points related to data interaction.
• Work closely with product managers, designers, and engineers to ensure user insights are translated into actionable recommendations for product development.

Qualifications:

• 3+ years of experience in a related field
• Must have a portfolio of work representing research that influenced insights or experiences
• Experience with Maze, Heap, Logrocket, Respondent, SurveyMonkey, or similar research tools
• Curious and passionate about innovation and implementing the latest UX research methods
• Gain domain knowledge and accurately explain the reasons behind user behavior to articulate the root cause of why things are happening
• Familiarity with JTBD and User Persona frameworks
• Use a variety of documentation and presentation skills  to communicate insights and share with key stakeholders, product and UX teams
• Plan and execute complex research projects independently, from the beginning (recruitment) till the end (reporting, presenting to multiple internal tech and business stakeholders)
• Communicate well in English, both speaking and writing (at least B2)
• Strong organizational skills
• Self-motivated

Additional Skills:

• Familiarity with Design Thinking practices and VPC framework
• Experience in competitors and marketing research

What We Offer:

• Competitive salary commensurate with experience.
• Opportunities for continued career growth and professional development in emerging technologies.
• Flexible working format (remote, office, or mix)
• Flexible working hours
• The ability to focus on your work: a lack of bureaucracy and micromanagement