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User Care Specialist in Niks

Posted more than 30 days ago

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Niks

Niks

0
0 reviews
Without experience
Poltava
Full-time work

Translated by Google

Do you have a talent to understand requests and solve problems? Do you want to automate and optimize processes? Do you want to feel really needed and establish a "seamless" interaction between systems and people? Then this role is exactly for you!  We invite you to join the superhero detachment-User Care in Nix! Style = "font-weight: 400"> To support the first line to users of internal systems: Close requests related to corporate processes, politicians and tools. (Bot, E-mail, Helpdes

Do you have a talent to understand requests and solve problems? Do you want to automate and optimize processes? Do you want to feel really needed and establish a "seamless" interaction between systems and people? Then this role is exactly for you! 

We invite you to join the superhero detachment-User Care in Nix! Style = "font-weight: 400"> To support the first line to users of internal systems: Close requests related to corporate processes, politicians and tools. (Bot, E-mail, Helpdesk).

  • " 400 "> Provide transparency by holding users in the course of queries and significant changes in the system. solution. Style = "font-weight: 400"> contribute to the continuous development of our support, making command interaction more efficient.
  • what do you need:

    <.uht. Style = "font-weight: 400"> Problem Skills and Proactive Call approach. in words.
  • The ability to work at a fast pace, taking into account the priority of tasks. 
  • experience of interacting with products of Atlasian products (jira, confluence, trello, etc.) is a plus. Style = "font-weight: 400"> client-oriented thinking, patience and empathy.
  • Fluent in Ukrainian and English (B1 and above) languages ​​(writing and oral). To you:

    • Mentor's support that will help to reveal your knowledge and talents for full. Style = "font-weight: 400"> fascinating projects that allow you to plunge into the IT world and learn it from within. 
    • a complex learning system that will help to learn new skills for your professional development. 400 "> Flexible Reward System (income level will only be determined by your desire to developi).
    • fan corporate culture and friendly team communication. 400 "> Ability to work remotely.

    Ready to become a superhero of internal support? Send your CV and join the User Care Specialist team in Nix!

  • Translated by Google

    Without experience
    Poltava
    Full-time work
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