Do you have a talent to understand requests and solve problems? Do you want to automate and optimize processes? Do you want to feel really needed and establish a "seamless" interaction between systems and people? Then this role is exactly for you! span> We invite you to join the superhero detachment-User Care in Nix! Style = "font-weight: 400"> To support the first line to users of internal systems: Close requests related to corporate processes, politicians and tools. (Bot, E-mail, Helpdes
Do you have a talent to understand requests and solve problems? Do you want to automate and optimize processes? Do you want to feel really needed and establish a "seamless" interaction between systems and people? Then this role is exactly for you! span>
We invite you to join the superhero detachment-User Care in Nix! Style = "font-weight: 400"> To support the first line to users of internal systems: Close requests related to corporate processes, politicians and tools. (Bot, E-mail, Helpdesk). span> " 400 "> Provide transparency by holding users in the course of queries and significant changes in the system. solution. Style = "font-weight: 400"> contribute to the continuous development of our support, making command interaction more efficient. span> what do you need:
<.uht. Style = "font-weight: 400"> Problem Skills and Proactive Call approach. in words. span> The ability to work at a fast pace, taking into account the priority of tasks. span> experience of interacting with products of Atlasian products (jira, confluence, trello, etc.) is a plus. Style = "font-weight: 400"> client-oriented thinking, patience and empathy. span> Fluent in Ukrainian and English (B1 and above) languages (writing and oral). To you:
- Mentor's support that will help to reveal your knowledge and talents for full. Style = "font-weight: 400"> fascinating projects that allow you to plunge into the IT world and learn it from within. span>
- a complex learning system that will help to learn new skills for your professional development. 400 "> Flexible Reward System (income level will only be determined by your desire to developi). span>
- fan corporate culture and friendly team communication. 400 "> Ability to work remotely. span>
Ready to become a superhero of internal support? Send your CV and join the User Care Specialist team in Nix!