The leading specialist of the technical support group (IT) in Vodafone Riteyl

Vodafone Retail is Vodafone Ukraine's ownretail network of stores, which has more than 90 own stores and specializes in the sale of smartphones, mobile phones, accessories and various gadgets, as well as provides service to Vodafone subscribers.

We invite a Leading specialist of the IT technical support group to the team to implement the company's tasks and mutual of development.

Responsibilities:

• Organization and coordination of the work of a team of system administrators
• Ensuring timely and effective resolution of user problems related to IT infrastructure
• Organization and control of the work of Service Desk operators to support company users
• Ensuring timely and high-quality closing of applications received from users
• Analysis of applications to identify recurring problems and development of proposals to prevent them
• Implementation, compliance and control of the information security policy at all levels of the IT infrastructure
• Organization and implementation of modernization and repair of computer and office equipment
• Performing regular analysis of the state of IT equipment and developing measures for its improvement.
• Interaction with equipment and service providers to ensure optimal functioning of the IT infrastructure

We provide:

• A team of like-minded people, transparency of decisions and openness in communication

• Opportunity for career growth and realization of one's potential
• Official employment, social guarantees

• 24 calendar days of vacation
• Medical corporate insurance
• Free mobile communication
• A profitable tariff plan from Vodafone for the family
• Flexible work schedule
• Remote working days
• Modern office in Pechersk
• Own shelter and uninterrupted power supply

Requirements:

• Experience in a similar position from the 1st year
• Knowledge of the basics of TCP/IP, principles of operation of DHCP, DNS.
• Knowledge of the Windows command line
• Knowledge of the principles of building a local network
• Troubleshooting Windows, knowledge of MS Office packages
• Experience in configuring and maintaining network equipment
• Skills for working with problem clients and communication skills
• Experience with AD Users and Computers and cash registers would be an advantage