Technical Writer in Ajax Systems

Ajax Systems is an international technology company and Europe’s largest developer and manufacturer of security systems with smart home capabilities. Ajax products are part of an ecosystem with more than 180 devices. Our technologies protect premises from burglary, fire, or water leaking, and allow control of home appliances.Today Ajax operates in 187 countries and protects more than 2.5 million users. A large professional team is driving the success and ambitions of our company. Ajax Systems has more than 4100 employees and continues to scale.About The JobAs a Technical Writer, you will create user manuals for devices and software, prepare technical documentation and articles for the technical support page. All the materials you create will help thousands of our partners around the world understand how the Ajax system works and how to fully unlock its capabilities.Content creation requires the participation of many departments: marketing, R&D, and web development. Therefore, this work involves constant communication and in-depth study of the product, from its components to the principle of operation.Responsibilities:Design and verification of technical specificationsWriting web manuals for products for the support sitePreparation of various technical documentation in accordance with company standards. Participation in the development and creation of additional support materials and recommendations for users. Creating technical requirements for video/graphic materialsTechnical consultations and support for marketing projectsCooperation with the Certification team to adapt documents to the requirements of standards and regulationsCollecting and analyzing feedback to improve technical documentationWorking directly with R&D, PROD, Marketing, and other teams to ensure the consistency and quality of documentsYou should apply if you:Have a solid understanding of hardware and software: you can explain the principle of thermistor operation and know what modulation isHave over 2 years of experience in professional technical writingWrite excellently in Ukrainian and have English proficiency at Upper Intermediate or higherWhat we could offer:Working in a dynamically growing multinational and multicultural GroupAbility to add value to the business by applying your knowledge and skillsCourses and workshops for professional growthAjax security system kit (you will be a part of the beta-testing program and will be able to test new devices and features before official release)Full-time working scheduleMedical insurance Show more Show less Посадовий рівень Не застосовується Тип зайнятості Повний робочий день Посадові обов’язки Маркетинг, Зв’язки з громадськістю і Написання/редагуванняIndustry Production of devices, electrical engineering and electronics