Technical Support Specialist/Support Manager in Hicell Telecommunication

• Fast and Careful Response to Customer Requests.
• Communication with clients by e-mail, text messages, in a chat of customer support and any other means of communication according to guidance. FONT-Weight: 400 "> Customer Requests and Problems.
• Creating Configurations to Connect Suppliers.
• Setting up the configurations of the mail's parsing for new connections. FONT-Weight: 400 "> Monitoring of the main indicators of the status of services.
• Communication with other departments of our company.
• Solution of client requests.
• Settings SMPP configurations, http api.
• Working with logs, dumps.
• Working with Bahamas (from all system users).

will be:

Experience in writing technical documentation.
• Experience with mobile devices.
• Telecom experience. FONT-Weight: 400 "> Technical Education.

we offer:

style =" font-style: normal; FONT-WIGHT: 400 "> Shipment Day Graph from PN on PT and periodic partial duty on weekends. FONT-Weight: 400 "> Cozy Office with all necessary equipment.
• paid vacation (24 days) and hospital.
• Compensation for career courses, trainings and webinars.
• The company provides and covers your tax and accounting services. FONT-Weight: 400 "> Compensation to the office. FONT-Weight: 400 "> Corporate lunch in the office of the way? FONT-Weight: 400 "> Openness and friendly atmosphere.
• Corporate Health Insurance.

Stages of the Contest:

1. HR interview

2. Technical interview

I am waiting for your resume

Skype: Live: .cid.687e3777777F357AC8A

LinkedIn: Kateryna pidhorna

tg: @kateryna_hiell

or in feedback on this job