Technical support specialist (Internet provider) in Avator

Avator company, the newest multiservice operator11 years on the telecommunications market, during this time gained the trust of a large number of subscribers and expanded coverage in more than a thousand settlements in seven regions of Ukraine: Poltava, Cherkasy, Kharkiv, Kirovohrad, Sumy, Chernihivska, Dnipropetrovsk.

This was facilitated by the policies of Quality, Service, Professionalism and assistance to the social sphere.

If at least one person gets better thanks to our service, our work is not in vain!

We offer our employees:

• official employment;
• opportunity for professional development;
• stable, timely salary (without delays, on clearly defined dates);
• friendly friendly working atmosphere , team like-minded people;
• variable work schedule;
• no business trips;
• work in a cozy office in the city center;
• booking: our company belongs to critical infrastructure, reservation is provided for employees.

From our candidate, we expect:

• basic technical skills, understanding of the basic principles of operation of telecommunication networks;
• understanding of the basic foundations of building topologies of information networks (Ethernet, FTTH, xPon)
• understanding basic operating principles: TCP/IP, DHCP, DNS, VLAN, NAT, PPP, OSI models;
• experience with Ubiquiti, Mikrotik, Mimosa equipment will be an advantage Dlink, Bdcom.
• responsibility, sociability, decency, honesty;
• ability to work in a team;
• desire to learn and develop;

What tasks await you:

• detection, diagnosis and resolution of Internet problems of the company's subscribers.
• reception and processing of incoming calls, e-mails and messages through online chat to resolve technical issues and customer problems ( not a hotline);
• monitoring the state of the telecommunications network to solve problems with its functionality;
• providing technical support to the masters company.
• configuration of network equipment;

Join our friendly teams!