Subscriber technical support specialist in Datagrup Volia

We are a telecommunications group led by lifecell.

We provide mobile and fixed communications, Internet, television and digital services to millions of users throughout Ukraine. In times of war, we make sure the country stays connected: we invest in batteries and generators to keep our base stations running even without power.

And lifecell is people. More than 4,000 specialists across Ukraine work in a group of companies together to develop telecom every day. We value initiative, support new ideas and share experience. There is the stability of a large group of companies lifecell and Datagrup, the flexibility of modern business and the support of the international holding NJJ Capital, which helps each of us grow.

We invite to our team a Specialist in technical support of subscribers.

The following interesting tasks await you:

• Consulting the company's customers on the incoming line.
• Assisting in setting up the equipment.
• Entering information into the database.

We would like to see the following experience and qualities in you:

• Fluent command of the Ukrainian language.
• Good communication skills and good diction.
• Ability to work at the computer.
• Aspiration to development and implementation.

We at lifecell and Datagroup are building a team in which everyone has equal opportunities for development and success. We support the principles of gender equality, inclusion and diversity, so we welcome candidates regardless of gender, age, origin or other characteristics.

We are especially happy to see veterans among our candidates - your experience will be an additional advantage.

We draw your attention to the fact that for comfortable and stable work on the line, it is important to have a reliable Internet connection and backup power - a power bank, UPS or other means that will help you stay connected even in the event of outages. 

We can offer:

We value our employees and create all conditions for comfortable and productive work. When you join our team, you get:

• Paid trial part: You will start by learning about the company's product. Even without experience, you will be able to gain new knowledge and confidently develop, becoming an expert in the field of telecommunications.
• Employment according to the Law of Ukraine in the company "Datagroup" from the first working day after successfully passing the introductory part.
• Stability and professional opportunities: Possibility of professional development and career growth in a large and reliable telecom group.
• Guaranteed and timely salary, as well as a full social package from the first working day.
• Medical insurance: Taking care of your health is our priority value, which we provide after six months of working in company.
• 24 calendar days of vacation + an additional birthday day off.
• Comfortable and flexible work schedule: full-time: 2/2 (9:00-21:00) or 5/2 (9-hour shifts between 9:00-21:00), part-time employment: 2/2 (9:00-18:00) or 5/2 (shifts of 7 hours between 9:00 and 21:00).
• Remote work: You independently choose a comfortable space to work, the main thing is to have your own PC or laptop, a headset, stable Internet and a quiet place for communication.
• Mobile communication for employees: After three months of working in the company, you will be able to use corporate rates to always stay in touch.
• Continuous development: Opportunity to participate in large-scale infrastructure and digital projects. We are open to new ideas and initiatives.
• Possibility of booking employees:According to the current legislation of Ukraine.
• An inspiring team: Cooperation with talented and motivated colleagues who support each other.
• Social responsibility: Participation in volunteer initiatives, support of charity projects, youth programs and environmental initiatives.

Working with us, you become part of a strong, modern and dynamic company that is already building the telecom of the future today.