Technical support specialist at a hosting company in Frihost, OOO

A large hosting company needs a data center technical support employee.

Work schedule options:

1. Monday - Friday. After the internship, a mixed work schedule is possible - part of the time is remote, part is in the data center.
2. variable schedule. One working day is three days off. 

Requirements:

Ability to work on the Internet with basic clients (browsers: IE and Mozilla, mail clients: The bat, outlook, FTP -clients: IE, Far, Cute FTP;

• Basic knowledge of PHP, MySQL;
• Able to read and understand Apache, Nginx, Exim logs;
• Know and understand DNS
• Experience in Web design is welcome, work with Joomla, Wordpress
• Linux command line skills;
• Communication, patience, emotional balance, ability before training.
• Desirable experience with various control panels (Hestia, DirectAdminin)

Responsibilities:

Answer customer questions (work with the control panel, POP3, SMTP, FTP settings, other technical questions) by phone, e-mail, solve minor problems (incorrectly filled data and settings in the control panel, problems with access, etc.), questions about the administration of VPS and physical servers, initial configuration of servers, connection IPKVM, rebooting servers.

Working conditions:

• Official employment
• Salary is indicated after payment of all taxes (what the employee will receive "on hand")
• 24 days of vacation
• Lunch at the expense of the company
• Paid sick leave
• Education
< li>Possibility of promotion to administrator
• Working in a data center

Working in a data center is an opportunity to gain experience working with various technologies (apache, nginx, mysql, zabbix, wordpress, joomla, dns...), as well as experience working with server hardware.