Specialist of technical support in Ryabokon I.O., FOP

We look for in our command . You will be responsible for providing technical assistance to our clients and providing quality and quick solving their problems. Obligations:

• Advise clients on the right and quality use of our product
• Processing of customers' appeals about VoIP services (telephony, sip transitions, virtual ATS)
• diagnostics. To server, communication quality, etc.)
• Monitoring VOIP systems and prompt response to incidents
• Working with whitening systems. Communications providers
• Testing of new features
• Using different monitoring and traffic analysis tools
• Experience in Voip Technology (SIP, RTP, WEBRTC, Asterisk, Freeswitch)
• Knowledge VOIP providers
• The ability to quickly find and eliminate technical problems
• High level of responsibility
• English at the level of reading technical documentation and correspondence with partners

we offer:

Professional team with access to modern technologies

• Flexible schedule
• courses, certification and internal training for advanced training
• friendly atmosphere and support of colleagues
• Competitive wages and bonuses for efficiency