Company Novus , one of the most successful and promising supermarket networks in Ukraine, invites you to Team Central Technical Support Specialist office. > Interesting dynamic work in a successful development company; official wages and employment according to the Labor Code; Ability to professional and career growth in a friendly team; work schedule Mon-Fri 9.00-18.00; Office Location: European Union Avenue, 47 (mall Retroville). functional responsibilities: 1. Technical su
Company Novus , one of the most successful and promising supermarket networks in Ukraine, invites you to Team Central Technical Support Specialist office. > - Interesting dynamic work in a successful development company;
- official wages and employment according to the Labor Code;
- Ability to professional and career growth in a friendly team;
- work schedule Mon-Fri 9.00-18.00;
- Office Location: European Union Avenue, 47 (mall Retroville).
functional responsibilities:
1. Technical support of users:
- Reception, registration and processing of users (through phone, email, application system, etc.); hardware;
- Provision of IT and Equipment Advice
2. Equipment and software service:
- Installing, setting up and updating operating systems and software;
- Monitoring of equipment performance (PC, printers, network equipment, etc.);
- Conducting preventive work to prevent possible failures;
- Managing users access to corporate resources.
3. Interactions with other departments:
- Collaboration with other units on complex technical issues;
- Interaction with equipment and service providers (if necessary);
- Technical documentation and reporting.
4. Security and compliance with the standards:
- Compliance with Company Information Security policies;
- Control of the correct use of licensing software.
ours Wishes for candidates:
1. Technical skills:
- Knowledge of operating systems: Windows, MacOS (optional) - installation, adjustment, updating, diagnosis of problems;
- Working with hardware : diagnosis and troubleshooting PCs, laptops, printers;
- Fundamentals of network technologies: DHCP, DNS, Wi-Fi;
- User Administration: Account Management in Active Directory, Adjustment of Access Rights;
- Working with Service Systems: Service Desk for Registration and Processing /ul>
2. Software Working Skills:
- Installing, Setting up and Updating Corporate Software;
- Basic Administration of Office Packs (MS Office).
<. /ul> 3. Additional knowledge (desirable but optional):
- Experience in working with monitoring systems;
- Fundamentals of scripting (Powershell, Bash) to automate tasks.
Send your resume indicating the desired levelI wage. >
