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Technical support specialist in Novus

26 February

50 views

Novus

Novus

0
0 reviews
Without experience
Kyiv
Full-time work

Translated by Google

Company Novus , one of the most successful and promising supermarket networks in Ukraine, invites you to Team Central Technical Support Specialist office. > Interesting dynamic work in a successful development company; official wages and employment according to the Labor Code; Ability to professional and career growth in a friendly team; work schedule Mon-Fri 9.00-18.00; Office Location: European Union Avenue, 47 (mall Retroville). functional responsibilities: 1. Technical su

Company Novus , one of the most successful and promising supermarket networks in Ukraine, invites you to Team Central Technical Support Specialist office. >

  • Interesting dynamic work in a successful development company;
  • official wages and employment according to the Labor Code;
  • Ability to professional and career growth in a friendly team;
  • work schedule Mon-Fri 9.00-18.00;
  • Office Location: European Union Avenue, 47 (mall Retroville).

functional responsibilities:

1. Technical support of users:

  • Reception, registration and processing of users (through phone, email, application system, etc.); hardware;
  • Provision of IT and Equipment Advice

2. Equipment and software service:

  • Installing, setting up and updating operating systems and software;
  • Monitoring of equipment performance (PC, printers, network equipment, etc.);
  • Conducting preventive work to prevent possible failures;
  • Managing users access to corporate resources.

3. Interactions with other departments:

  • Collaboration with other units on complex technical issues;
  • Interaction with equipment and service providers (if necessary);
  • Technical documentation and reporting.

4. Security and compliance with the standards:

  • Compliance with Company Information Security policies;
  • Control of the correct use of licensing software.

ours Wishes for candidates:

1. Technical skills:

  • Knowledge of operating systems: Windows, MacOS (optional) - installation, adjustment, updating, diagnosis of problems;
  • Working with hardware : diagnosis and troubleshooting PCs, laptops, printers;
  • Fundamentals of network technologies: DHCP, DNS, Wi-Fi;
  • User Administration: Account Management in Active Directory, Adjustment of Access Rights;
  • Working with Service Systems: Service Desk for Registration and Processing /ul>

    2. Software Working Skills:

    • Installing, Setting up and Updating Corporate Software;
    • Basic Administration of Office Packs (MS Office).
    • <. /ul>

      3. Additional knowledge (desirable but optional):

      • Experience in working with monitoring systems;
      • Fundamentals of scripting (Powershell, Bash) to automate tasks.

      Send your resume indicating the desired levelI wage. >

Translated by Google

Without experience
Kyiv
Full-time work
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