Technical support specialist in Savkov A., FOP

We are looking for a technical support specialist who has excellent communication skills, the ability to memorize large amounts of information and an analytical mindset.

We offer:

• Interesting work and continuous development;
• Vacation and sick leave paid by the company (28 days of paid vacation);
• Schedule from Monday to Friday from 09 :00 to 18:00;
• Young and friendly team.

Main duties:

• Initial analysis of the problem and independent resolution of requests; users according to qualifications or documented instructions;
• Replenishing the knowledge base with new articles on solving user requests;
• Consulting and initial user support;
• Quality control and resolution deadlines requests, providing feedback to users;

Basic requirements:

• Communication skills that allow you to clearly inform, help and advise users, as well as communicate effectively with colleagues;< /li>
• Patience, courtesy, tact and diplomacy in difficult situations;
• Ability to remember large amounts of information and analytical thinking.

We are looking for a responsible and passionate person who is ready to join our team and provide the highest level of service to our users.

If you meet these criteria, please submit your resume -submit your resume!