Technical support service specialist, aircraft manager in DRCT

DRCT.aero is a product company in the field of civil aviation. Our product helps airline managers sell tickets more efficiently. A food company's job is to solve problems. Support is part of the product team. You can change the product with your work. We are currently looking for an aircraft manager for the second line of support. We are looking for: You have at least 1 year of experience in the industry. You know one of the GDS systems at an expert level. You know the rest of the GDS systems at a basic level. You understand SPRK. , BAPortal, SkyUp Booking tool. You can work in any team and make decisions independently. Customer-oriented and determined to provide the best service. What awaits you: Trial period — 2-3 months with specific tasks and KPI; Passed — welcome to the team! What will you do after the trial period: Make a post - sales service of stubborn airline sales channels. Process cancellations and changes of flights. Solve user problems in the process of communication with airlines. We offer: Become part of a charged product team. With your work, you can change the product. Decent salary level with a review every six months. Registration of a FOP in a European company. The company pays taxes and helps run the FOP. Flexible holidays and sick leave. Possibility to work remotely from the office. Work schedule: the first month of the trial period — Mon-Fri from 10:00 a.m. to 7:00 p.m., starting from the second month of work — 2/2, from 09:00 a.m. to 10:00 p.m., night shifts are possible in the future. Security with the necessary finishing equipment after the trial period. Corporate, team building, young and professional team. Cozy and bright office with kitchen, recreation area, hookah, Sony PlayStation 3 minutes' walk from Olimpiyska. Availability 24/7. Send your resume with the desired salary level.