Job Description font-weight: 400">We are a company with extensive experience and a strong reputation. For 23 years of work, we have proven ourselves as a reliable provider that always fulfills its obligations to customers. We are also a responsible employer that cares about its employees and creates opportunities for professional and personal growth for them.We invite a customer service operator to join our team. Forfor comfortable integration and adaptations, we provide quality professional tra
Job Description
font-weight: 400">
We are a company with extensive experience and a strong reputation. For 23 years of work, we have proven ourselves as a reliable provider that always fulfills its obligations to customers. We are also a responsible employer that cares about its employees and creates opportunities for professional and personal growth for them.
We invite a customer service operator to join our team. Forfor comfortable integration and adaptations, we provide quality professional training. 400">Accept and process incoming customer inquiries (phone/mail/chatbot).Make applications for connection of services.Provide informational support on issues of service provision and company products.Help subscribers in solving financial and technical issues.Register user inquiries in the CRM system.Redirect user inquiries/requests to appropriate technical support specialists.Make outgoing calls to the existing subscriber base.
Skills and competencies that are very important for the job:
- Fluency in Ukrainian language.
- Computer knowledge at the level of an experienced user.
- Communication, stress resistance, ability to work in a team, willingness to learn.
- Experience in a call center will be a big plus.
Work advantages with us:
- Working in a friendly team that helps and supports you in your work.
- Working in a stable company that gives confidence in tomorrow.
- Working in a comfortable office with unlimited access to coffee and tea!
- Work schedule: 5-day work week, 3 days a week with 12:00-21:00 in office, 2 weekends.
- Location: Kyiv, Svyatoshynsky district
- Timely payment of wages.
- Internal and external training from the company.
- 30% discount on lunches in the cafe of the business center.
- 20% discount on servicing your own car at the service station.
Send your resume or call Ferid, right now - we are waiting for you!