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Technical support operator (WITH TRAINING) right bank in Simnet

20 March

14 views

Simnet

Simnet

0
0 reviews
Without experience
Kyiv
Full-time work

Translated by Google

Job Description font-weight: 400">We are a company with extensive experience and a strong reputation. For 23 years of work, we have proven ourselves as a reliable provider that always fulfills its obligations to customers. We are also a responsible employer that cares about its employees and creates opportunities for professional and personal growth for them.We invite a customer service operator to join our team. Forfor comfortable integration and adaptations, we provide quality professional tra

Job Description

font-weight: 400">We are a company with extensive experience and a strong reputation. For 23 years of work, we have proven ourselves as a reliable provider that always fulfills its obligations to customers. We are also a responsible employer that cares about its employees and creates opportunities for professional and personal growth for them.

We invite a customer service operator to join our team. Forfor comfortable integration and adaptations, we provide quality professional training. 400">

  • Accept and process incoming customer inquiries (phone/mail/chatbot).
  • Make applications for connection of services.
  • Provide informational support on issues of service provision and company products.
  • Help subscribers in solving financial and technical issues.
  • Register user inquiries in the CRM system.
  • Redirect user inquiries/requests to appropriate technical support specialists.
  • Make outgoing calls to the existing subscriber base.
  • Skills and competencies that are very important for the job:

    • Fluency in Ukrainian language.
    • Computer knowledge at the level of an experienced user.
    • Communication, stress resistance, ability to work in a team, willingness to learn.
    • Experience in a call center will be a big plus.

    Work advantages with us:

    • Working in a friendly team that helps and supports you in your work.
    • Working in a stable company that gives confidence in tomorrow.
    • Working in a comfortable office with unlimited access to coffee and tea!
    • Work schedule: 5-day work week, 3 days a week with 12:00-21:00 in office, 2 weekends.
    • Location: Kyiv, Svyatoshynsky district
    • Timely payment of wages.
    • Internal and external training from the company.
    • 30% discount on lunches in the cafe of the business center.
    • 20% discount on servicing your own car at the service station.

    Send your resume or call Ferid, right now - we are waiting for you!

    Translated by Google

    Without experience
    Kyiv
    Full-time work
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