PIVDENNA TELEKOMUNIKACIYNA KOMPANIYa, TOV
"Southern Telecommunication Company" LLP, Internet provider SOHONET announces a competition to fill the vacant position "Technical support operator"Requirements:knowledge of the basics of telecommunication systems and network technologies;monitoring of active telecommunication network nodes, servers, communication channels (Zabbix systems);prompt response to malfunctions;consultation of subscribers regarding technical questions;interaction with company departments;fluency in the Ukrainian langua
"Southern Telecommunication Company" LLP, Internet provider SOHONET announces a competition to fill the vacant position "Technical support operator"
Requirements:
- knowledge of the basics of telecommunication systems and network technologies;
- monitoring of active telecommunication network nodes, servers, communication channels (Zabbix systems);
- prompt response to malfunctions;
- consultation of subscribers regarding technical questions;
- interaction with company departments;
- fluency in the Ukrainian language;
- desire and willingness to learn;
Responsibilities:
- consultation of subscribers in telephone mode and online chat;
- registration, classification, processing of customer requests in messengers, e-mail and the company's internal CRM system;
- control of network / equipment status in the monitoring system;
- transfer of information to specialized units;
Terms works:
- modern office with a generator - Tairovo, inul. Ac. Korolyova, 7 g.
- variable schedule;
- lunch break: 1 hour;
- official employment, full social package
Call at tel. +38 (063) 246-33-92, Olena, send your resume to [email protected]