LLC Proxima Research International
Technical Support Manager (CRM) Kyiv, remotely Expectations from the candidate: Competent oral and written communication, basics of business correspondence. Experience with Windows, Android, iOS at the level of an advanced user. Ability to resolve problem situations over the phone and/or using remote access software. Ability to use search engines to find the necessary information, work with documentation. The ability to quickly understand new software. Stress resistance, discipline. Des
Technical Support Manager (CRM)
Kyiv, remotely
Expectations from the candidate:
- Competent oral and written communication, basics of business correspondence.
- Experience with Windows, Android, iOS at the level of an advanced user.
- Ability to resolve problem situations over the phone and/or using remote access software.
- Ability to use search engines to find the necessary information, work with documentation.
- The ability to quickly understand new software.
- Stress resistance, discipline.
- Desire to help people.
Key tasks:
- User consultation regarding work with the software implemented by the company;
- Initial configuration of users' devices to work with the software implemented by the company;
- Remote support and configuration of software implemented by the company;
- Registration of processed applications in the reporting system
We offer:
- Official employment or Gig contract
- Paid vacation and sick leave
- Opportunity for training and improvement in the IT field
- Opportunity for professional and career growth
What are the stages of selection?
✔️ communication with a recruiter → ✔️ interview with Team Lead Support → ✔️ Job offer