Technical Support Manager in Horoshop

Horosop is a product IT company, a leading SaaS platform for creating online stores in Ukraine. More than 8,000 online stores already work with us. We continue to grow, so we are looking for a Manager of technical customer support. To understand whether the position is right for you, before the interview, complete the test task. This will allow you to get to know the product better and demonstrate your skills. When sending feedback on the vacancy, please include the result of the test task as well. You are the right candidate if: you have more than 1 year of experience in creating websites or working with the admin panel, you have basic knowledge of html, css, you understand how SEO works, work with Google Analytics will be a plus, you have experience in communicating with clients, you are looking for ways to solve clients' problems, you want to help What is our work: to communicate with clients, learn to consult on all the possibilities of the platform, answer questions related to the settings of the site and related systems, deal with problematic situations, help them solve them, formulate tasks for the team and monitor their implementation lead many clients at the same time Working with us, you will get: the opportunity to learn and develop within the company 50% compensation for specialized training (trainings, courses, mkta, etc.) corporate English in groups salary review based on the results of your work and growth a stable schedule from 9:00 a.m. to 6:00 p.m., Mon-Fri open communication in the team, a minimum of bureaucracy in the office, you can work remotely, lunches in the office at the expense of the company. More about Horoshop — https://horoshop.ua We are waiting for your results!