Technical support manager in SchoolToday

Hello! We are the School Today team and we are currently looking for a Tech Support Manager / Customer Service Manager.

About us:

School Today - is a platform that helps schools manage the learning process conveniently. More than 150 schools in Ukraine already use our product - we simplify the work of teachers and administrations and make education more modern.

Our goal is to make the education system efficient and accessible. We are growing, developing and want to help all schools in Ukraine, and eventually Europe.

Whom we are looking for:

We are looking for a person who likes to communicate, learns quickly and knows how to find a common language with people. The one who is not afraid to understand a new product and help others do the same.

What you will do:

• answer customer inquiries and help them understand the platform;
• teach new users;
• conduct online presentations;
• maintain good relations with clients;
• work for a result shared by the entire team.

What we expect:

• experience in a similar role (service support, customer service manager, etc.) from 1 year;
• the ability to communicate with people and be attentive to details;
• organization and responsibility, especially in a remote work format.

What we offer:

• Remote work - anywhere with internet;
• Internship and training at the expense of the company;
• Career growth - from an intern to the head of the client department in just one year;
• Communication with top schools of Ukraine;
• Convenient schedule: Mon-Fri, 9:00-18:00.

We value openness, initiative and love for our business. If you want to be part of a team that is really changing education - send your resume and see you at the interview :)