Technical Support Engineer (L2) & Junior QA in Lehko.Credit

Lehko.Credit is a Ukrainian fintech company that creates simple and understandable financial solutions for clients across the country. We develop technology products in the field of non-bank lending and build a strong IT team working on fast, reliable and scalable systems.

We are currently looking forTechnical Support Engineer (L2) & Junior QA is a detail-oriented individual interested in understanding how digital products work, finding bugs, and helping make the service better for thousands of users.

This is a role for those with a "detective mindset". You will not only have to test new features, but also, if necessary, investigate why the client may be having problems. Therefore, we are looking for someone who is interested not only in finding bugs, but also in helping to deal with technical issues inside the product.

What is important for this role:

• Experience on a commercial project;

• Development life cycle(STLC); style="font-weight: 400; font-style: normal; text-decoration: none">

  Attention to details and analytical thinking;

• Ability to clearly describe found bugs;

• Understanding how web services (REST API) work;

• Basic understanding of frontend and backend">Basic skills of working with Postman API);

• Ability to write SQL queries for data selection and analysis (Select, Join);

• Ability to work without complete documentation;

• Willingness to learn and develop in the field of QA.

It will be a plus:

• Experience testing web or mobile applications;

• Experience with Jira / Asana or other task managers;

• Basic understanding of how RabbitMQ works;

• Experience in technical support or with customer technical inquiries; 

• Interest in fintech products.
  

What will you do:

• L2 Support: analysis of calls from the call center (L1), other departments. Searching for the causes of errors in internal systems, working with logs and databases. Help in analysis and initiation of technical incidents or non-standard situations in the system;

• Testing: manual testing of tasks (Jira) and support of tasks in production, introduction and support of test cases, preparation of bug reports

• Integrations: testing interaction with partner services (UBKI, Payment systems, etc.).

• Interaction with the development team and internal departments of the company to find and solve problems.

We offer:

• work in a stable, actively developing Ukrainian fintech company;

• the opportunity to quickly grow professionally and work with a real product;

• medical insurance for employees;

• use of modern AI tools in work;

• 24 days of paid vacation + sick leave;

• hybrid or remote work format;

• corporate currency and bonus system

• training and professional development support;

• charitable initiatives and social projects of the company;
  

• corporate events and team building;

• a cozy office near the Pecherska metro station.

If you are interested in developing in testing, working with modern technologies and being part of a team that creates a real fintech product —send your resume, we will be glad to meet you!