Technical Support Engineer in EZdorovya

eZdorovya is an IT enterprise responsible for the development and implementation of the largest projects in Ukraine from the electronic health care system eHealth - medicine reform.

The key task of eZdorovya is to build a stable, politically independent, safe electronic health care system, as well as create conditions for the development of a free and competitive market of IT services in medicine and possibilities of interaction with the central database of eHealth.

Technical Support Engineer

Responsibilities

• Technical support of IT companies that connect to the central database (consulting architects, programmers of medical information systems on interaction with the central component of eHealth)
• Analysis and correction of incidents
• Correction of incidents at the development level
• Communication with external teams

Necessary skills

• IT education
• Knowledge of Linux, Windows
• Knowledge of REST API
• Ability to use HTTP (S) - GET/POST/PATCH methods
• Experience with curl, postman utilities
• Understanding data structure JSON
• Experience with service desk/help desk systems and bug tracking systems
• Experience with Jira Service Desk
• Literacy, command of Ukrainian business language

We offer

• Experience in creating and supporting a unique electronic medicine system that meets leading global standards and changes the healthcare system in Ukraine
• Work in a friendly and professional team
• Opportunities for professional and career growth
• Official employment and guarantees according to the Labor Code
• Possibility of separate work
• Work schedule 5/2, remote work