Engineer of technical support in Kyivstar.Tech

Kyivstar.eh Team In search of a new colleague or college to the role of TPMS technical support engineer (Telecom Project Management Solution). 

about us

kyivstar.tech-Ukrainian hybrid IT company, resident action. We are a Kyivstar Subsidiary, one of the largest Ukrainian communication operators.  

Our mission is to change life in Ukraine and in the world, creating technological solutions and products that realize the potential of companies and users' needs.  

More than 500 KS.tech specialists work in various fields daily: mobile and web solutions, as well as the promotion, development, support and maintenance of high-performance systems and services.  

We believe in innovation that really bring quality changes, and constantly challenge traditional approaches and solutions. Each of us is an adept of business culture that allows you to never stop, develop and create a new one. 

what will you do

• provide technical support for TPMS (Telecom Project Management Solution)
• to perform technical support for TPMS (Telecom Project Management Solution)
• Administrative work in the system (elimination of errors, incidents, system restoration, user administration, user applications)
• Configuration TPMS
• Create operational reports from TPMS
• Develop macro teams that are needed to automate the processes in the system
• set up metrics of monitoring, control over the implementation of the system reservation
• Install, test new patches, updates of the TPMS
• system. Interact with system developers, control of completion of tasks to developers
• participate in the system development projects

what qualification and experience are needed

• The experience of administration of ERP systems (from 3 years)
• Deep skills of working with DBMS MSSQL, possession of T-SQL or PL/SQL (writing scripts, management Objects database)
• Deep skills of working with IIS (Internet Information Services)
• Working with Windows Server and Linux
• English - Upper Intermediate ( B2)

plus will become

• working with Ivani Service Management
Ivani Service Management.

what we offer

• office or remout - decide you. We give the opportunity to work anywhere, and the workplace will arrange
• Remote onboarding
• Bonus performance performance (annual or quarterly-depends on the role)
• teaching workers : There are many internal resources and programs from partners, your own library
• health insurance and life for workers
• Wellbeing program and corporate psychologist
• Compensation for costs for costs Kyivstar mobile communication