We invite a Technical Support Engineer to join our team.Main responsibilities:Resolve subscriber inquiries related to connecting to Internet, router settings, as well as other technical issues;Working out outgoing calls to support existing customers;What is needed for this: Understanding how the network works, routing;Fluency in the Ukrainian language, both written and spoken;Good command of a computer and office programs;< li>Be able to independently solve problems that have not been encountere
We invite a Technical Support Engineer to join our team.
Main responsibilities:
- Resolve subscriber inquiries related to connecting to Internet, router settings, as well as other technical issues;
- Working out outgoing calls to support existing customers;
What is needed for this:
- Understanding how the network works, routing;
- Fluency in the Ukrainian language, both written and spoken;
- Good command of a computer and office programs;
< li>Be able to independently solve problems that have not been encountered before;- High sociability and ability to work with stress;
- Desire to grow professionally.
We offer:
- Work in a stable company that is constantly growing and developing;
- Openness of management;
- Official employment (paid vacation, sick leave);
- Work schedule: Mon-Fri, from 08:30 to 17:30;
- Comfortable working conditions. The office is located near the Palac Ukraina metro station.