Consultant engineer for technical support in PRANA PLATINUM, TzOV

Requirements:

• experience in technical support will be an advantage;
• proficiency in: Microsoft Windows, Android, IOS, Microsoft Office Word, Excel, PowerPoint, OpenDocument, e-mail; /li>
• experience using social networks and messengers: Facebook, Instagram, Telegram,Whats App, Viber, etc.
• high communication skills;
• ability to work in a team;
• skills to work with documentation, confident PC user;
• stress resistance, multitasking;
• analytical thinking.

Requirements:

• working hours - 9:00 - 18:00, Mon-Fri;
• official employment,
• decent official salary;
• vacation according to current labor legislation;
• modern and spacious office;
• friendly team;
• corporate events 2 times a year.
• /ul>

  Responsibilities:

  • provide qualified consultations on technical issues to customers and partners of the company by telephone, via the Internet or in person;
  • process and record appeals related to warranty and post-warranty product service;
  • perfectly possess technical information (technical documentation, installation and use rules) related to all company products;
  • participate in company marketing activities at the manager's request;
  • perform other current tasks according to the job description.