Technical support consultant in ULTRA

ULTRA is a leading provider of information technology and services focused on software development and technical support. We offer a wide range of solutions that help businesses achieve their goals and ensure high work efficiency. We are currently looking for a qualified technical support consultant for our office in the city of Khmelnytskyi. The successful candidate will be responsible for providing professional technical support to our customers and resolving their software issues. Duties:- Respond to customer inquiries via phone, email and web chat;- Diagnose technical software issues;- Troubleshoot, provide advice and instructions to clients; - Installing, configuring and updating software; - Keeping documentation on identified problems and their resolution. Requirements: - Technical education or work experience in the field of technical support; - Ability to effectively communicate with clients and explain complex technical issues in simple words; - Ability to work in a team and manage time effectively; - English at the B2-C1 level; - High responsibility and attention to details. We offer: - Competitive salary; - Opportunity for professional development and growth in the company; - Friendly and favorable working atmosphere; - Modern office premises and modern equipment; - Corporate education and training; - Social guarantees and compensation packages. If you have the appropriate skills and desire to work, we will be glad to receive your resume and start cooperation with you. Join our team and help us provide the best technical support to our customers. Leave your resume and contact details and we will contact you shortly.