Technical Support Analyst in ACINO Ukrayina

Key Responsibilities:

• Provide technical support for business applications.
• Troubleshoot and resolve application issues.
• Collaborate with other IT teams to ensure seamless integration and operation of business applications.
• Document and track issues and resolutions.
• Assist in the implementation of new applications and updates.

 Technical Requirements:

•  Bachelor’s degree in computer science, Engineering, or a related field
• At least 2 years of experience in a pharmaceutical company is desirable.
• Basic knowledge of the Microsoft ecosystem (Azure, Power Platform, AD, MS SQL, OS Windows), Service Desk / Help Desk
• Experience with Lims, PAS-X, Empower software is desirable

 Required Qualifications:

•  Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience in technical support or a similar role.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team

What we Offer:

• Working in a friendly, dynamic, supportive and diverse environment
• Official employment
• International experience and professional growth