Team Lead of Claim Join UP! in Join UP!, grupa turistichnih kompaniy

we are join up! and SkyUp Airlines is an international group of companies that transforms the world of travel.

our team brings together more Up! is a leading tour operator founded in 2010, which sets new standards in tourism. We challenge the established standards and open up new traveling opportunities. We will get space for ideas, influence and embodiment of the most daring designs. Up! y roles team Lead of Claim Join Up!

Mission Roles : To help the team quickly and qualitatively solve clients, improve the processes of working with complaints and establish effective interaction. You will:

• monitor the quality of the Claim team on Join Up! in all operations. algorithms.
• To form a teamwork schedule (including vacations).
• Complete complex client cases.
• Provide a fixation with a team of all CRM requests by a team. Operation markets)
• to perform other tasks entrusted with a direct supervisor. 

We expect:

• work experience in the service (working with customers, partners, working out complaints).
• experience in tourism will be an advantage. medium).
• Knowledge of Microsoft Office Package - Word, Excel, Outlook.
• High level of communication skills, positive mood, proactivity, high emotional intelligence. Completion.
• Structural person, ability to compose and work on algorithms.

what we offer:

• a leadership role in a large international company that quickly and confidently widespread the development of new markets. Grow Up, Compensation for External Training and Trainings.
• Culture of Open, Equality and Support.
• thatAnnual paid vacation and hospital.
• Corporate Health Insurance.
• Competitive wages.
• Corporate discounts on travel with Join Up! and each other: we have an internal charitable initiative of Together with, where we help colleagues in the Armed Forces. Recruiter> test task (optional)> Interview and acquaintance with the team leader> interview with Management Board - Job Offer

  * If we have not contacted you during this period, it means that we are not ready to invite you for an interview. But we will save your resume in our candidate's database to offer other career opportunities in your future, relevant to your experience.

  join the Hellonger Multinational team that transforms the tourism industry every day. 

  more about us:

  The site of the tour operator Join Up! href = "https://robota.ua/redirect?event_name=url_click&redir_token=eyjpcmlnaw5hbfvybci6imh0dhbzo i8vd3d3lmxpbmtlzglulmnvbs9jb21wywyW55555551CC1CC10B3V3VYBLCMFLCMF0B3IVIIVIVIVIVIVMFJYUNULKIJOOXMDUWMDG4M30 = "" " RL = "NoFollow Noopener Noreferr" Target = "_ Blank"> Join U! in LinkedIn

  Join Up tour operator! Facebook

  Join Up tour operator! On Instagram

  send a resume, you provide LLC consent to the processing of the personal data you listed in the resume and/or in the accompanying letter to it. The personal data you provide are processed for the purposes of resume processing, consideration of your candidacy for vacant position and further possible communication on vacant position. LLC Is the owner of the personal data base, which will include the information listed in the resume. Personal data is processed in accordance with the provisions of the Law of Ukraine . To exercise the rights defined by law, you can contact LLC From writingm request by directing it to the legal address of LLC or by e-mail.