Systems administrator / IT support engineer for workplaces in Kredi Agrikol, bank

Credit Agricole Bankis a modern universal bank and the oldest foreign bank in Ukraine. The owner of the bank is one of the largest financial groups in the world and the main partner of the French economy — the Credit Agricole group (France)

We are looking for anAdministrator systems /Engineer of IT support for workplaces

Requirements for candidates:

• Higher technical education or a relevant specialty at a non-technical university
• Experience in a similar position for at least 1 year, work experience in the banking sector is welcome
• Deep understanding of the model range and the modern market of computing and peripheral equipment and related equipment (PC/TC/Laptops/MFP/etc.)
• Basic understanding of the principles of accounting and asset management in ERP systems
• Understanding the principles of tender procurement and supply management
• Experience in supporting application software and peripheral equipment
• Understanding the principles of building a Service Desk and the processes of 3-level support of IT services, respectively
• Experience in building and supporting processes for managing incidents, problems, Knowledge base
• Ability to make decisions in tight time frames
• Personal organization and management of working time
• Willingness and ability to work in a team

Functional responsibilities:

• Support and IT support of workplaces
• Technical support of internal users Bank and administration of application systems
• Participation in the process of managing IT fixed assets: Inventory, accounting, movement control, write-off and disposal
• Participation in the process of ordering and tender procurement of IT fixed assets
• Interaction with internal customers and coordination of work with other structural divisions of the Bank and outsourcing companies regarding the implementation of user requests
• Adherence to time frames in accordance with SLA
• Introduction of proposals for optimization and quality improvement of services (services) provided to users
• Using and filling the "Knowledge Base" with typical solutions
• distribution of tasks and workload monitoring among colleagues

We care about our employees, so we offer YOU:

• Stable job in one of the leading banking groups in Europe
• Fixed market salary + annual bonus
• Life insurance and health insurance from the bank
• English language courses
• Opportunity for professional growth, internal professional trainings
• 28 days of vacation
• Corporate psychologist
• Opportunity to work as in an office in thein my center of Kyiv, and periodically at home remotely
  
  For several years in a row, Credit Agricole is one of the best employers of Ukraine. More than 2,200 employees work in the Bank. Become part of a professional team!